Industry & Enterprise High Tech - Process Excellence

Accenture Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Accenture Malaysia is seeking a skilled specialist in AI Transformation and Process Excellence to help design AI-ready processes and drive optimization initiatives across P2P, O2C, R2R, and other enterprise functions.

You will leverage BPMN modelling, data analysis, and AI fluency to shape client solutions, supported by leading tools like Celonis, Signavio, and UiPath. Prior consulting experience is advantageous, with opportunities for growth in a global Tech/Consulting environment.

Qualifications

• AI use-case discovery, qualification, and AI-ready process design.
• Process discovery, BPMN modelling, redesign, analysis, and optimization.
• Functional process knowledge across P2P, O2C, R2R, hire-to-retire, service ops.

Responsibilities

• Lead AI-driven process optimization initiatives.
• Model and redesign business processes to improve efficiency.
• Collaborate with client teams to map copilot and agent workflows.

Skills

AI Transformation

Process Excellence

BPMN

Data analysis

AI Fluency

Cloud data platforms

Consulting experience

Tools

Celonis

Signavio

Soroco

UiPath

Automation Anywhere

SQL

Python

Job description

Industry & Enterprise High Tech - Process Excellence

• AI Transformation Advisory: AI use-case discovery and qualification, AI-ready process design, solution shaping, and client workshop facilitation
• High Tech Industry Process Expertise (AI-Fluent): Working knowledge of High Tech industry processes, sub-capabilities, and associated data
• Process Excellence + AI: Process discovery, business process modelling (BPMN), process redesign, analysis, and optimization
• Enterprise Function Transformation: Functional process knowledge across areas such as P2P, O2C, R2R, hire-to-retire, and service operations
• AI Value Architecture: Value discovery, benefit quantification, business-case development, and sensitivity analysis
• Industry Data & AI: AI data-readiness assessments, data product concepts, data analysis, and AI adoption support
• Agentic Enterprise: Agentic use-case identification, copilot and agent workflow mapping, and human-in-the-loop design
• AI Fluency: Understanding of AI, generative AI, and agentic AI fundamentals, with experience defining requirements

GOOD-TO-HAVE EXPERIENCE:

• AI prototyping using generative AI and agent-building platforms
• Process mining tools, such as Celonis, Signavio, or Soroco
• Robotic process automation tools, such as UiPath or Automation Anywhere
• Low-code/no-code platforms
• Basic proficiency in SQL and Python
• Data visualization and storytelling
• Exposure to cloud data platforms
• Prior consulting, deep process, or relevant industry operating experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

WHAT WE ARE LOOKING FOR:

• AI Transformation Advisory: AI use-case discovery and qualification, AI-ready process design, solution shaping, and client workshop facilitation
• High Tech Industry Process Expertise (AI-Fluent): Working knowledge of High Tech industry processes, sub-capabilities, and associated data
• Process Excellence + AI: Process discovery, business process modelling (BPMN), process redesign, analysis, and optimization
• Enterprise Function Transformation: Functional process knowledge across areas such as P2P, O2C, R2R, hire-to-retire, and service operations
• AI Value Architecture: Value discovery, benefit quantification, business-case development, and sensitivity analysis
• Industry Data & AI: AI data-readiness assessments, data product concepts, data analysis, and AI adoption support
• Agentic Enterprise: Agentic use-case identification, copilot and agent workflow mapping, and human-in-the-loop design
• AI Fluency: Understanding of AI, generative AI, and agentic AI fundamentals, with experience defining requirements

GOOD-TO-HAVE EXPERIENCE:

• AI prototyping using generative AI and agent-building platforms
• Process mining tools, such as Celonis, Signavio, or Soroco
• Robotic process automation tools, such as UiPath or Automation Anywhere
• Low-code/no-code platforms
• Basic proficiency in SQL and Python
• Data visualization and storytelling
• Exposure to cloud data platforms
• Prior consulting, deep process, or relevant industry operating experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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