AI DevOps Engineer 2213

User Experience Researchers Pte Ltd

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

7 days ago
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Job summary

User Experience Researchers Pte Ltd in Kuala Lumpur is seeking an AI DevOps Engineer to provide 24x7 production support for critical applications running on Linux, Java, Oracle DB, and WebLogic. The role focuses on implementing Agentic AI-based automation to drive operational efficiency and reduce incidents.

You will work across Dev, Infra, and DB teams to monitor, troubleshoot, and continuously improve IT operations, with a drive toward proactive incident management and measurable business

Qualifications

  • Monitor, troubleshoot, and resolve issues across Java/J2EE applications, Oracle Database, WebLogic Server.
  • Perform RCA and permanent remediation.
  • Support deployments and CI/CD integration, and environment management.
  • Collaborate across Dev, Infra, and DB teams.

Responsibilities

  • Provide production support (24x7 model as required) for critical applications.
  • Ensure high availability, SLA adherence, and operational stability.
  • Design and implement Agentic AI solutions for IT operations.
  • Build self-healing systems and automated runbooks.

Job description

We require a vendor resource for the role of AI DevOps Engineer responsible for L2/L3 application support and AI‑driven automation across enterprise systems running on Linux, Java, Oracle DB, and WebLogic. The role demands proven, hands‑on expertise in Agentic AI to drive intelligent automation, operational efficiency, and proactive incident management.

Scope of Work
  • Provide production support (24x7 model as required) for critical applications
  • Ensure high availability, SLA adherence, and operational stability
  • Implement Agentic AI–based automation to reduce manual effort
  • Deliver continuous improvement with measurable business outcomes
Requirements
Application Support & DevOps
  • Monitor, troubleshoot, and resolve issues across:
  • Java/J2EE applications
  • Oracle Database
  • WebLogic Server
  • Perform RCA and permanent remediation
  • Support deployments
  • CI/CD integration, and environment management
  • Collaborate across Dev, Infra, and DB teams
Agentic AI & Automation
  • Design and implement Agentic AI solutions for IT operations
  • Build self-healing systems and automated runbooks
  • Integrate AI agents with monitoring, alerting, and ITSM tools
  • Deliver quantifiable reduction in incidents and operational overhead
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