AI and Analytic Product Manager

DHL Supply Chain; Kampung Malaysia Raya; Hybrid; Confidential; Full time

Job summary

DHL Supply Chain is seeking an experienced AI & Analytics Product Manager to lead the strategy, roadmap, and delivery of AI initiatives across the Asia Pacific region. This role partners with business leaders, IT, and regional stakeholders to identify opportunities, define AI use cases, and translate ideas into scalable business solutions.

You will combine product management expertise with hands-on AI knowledge to evaluate technologies, prototype solutions, and ensure initiatives deliver

Qualifications

• Master's degree in Computer Science, Data Science, Engineering, AI or related field.
• Minimum 6 years' experience in Product Management, Project Management, or Digital Transformation.
• At least 4 years' experience delivering AI, Machine Learning, Analytics, or Data products.
• Demonstrated expertise with LLMs, Agentic AI, enterprise AI platforms, and modern AI tools.
• PMP, Agile, Scrum, AI or related certifications are highly desirable.

Responsibilities

• Lead the AI strategy, roadmap, and delivery for APAC.
• Translate business challenges into AI-powered solutions.
• Manage end-to-end delivery from discovery to implementation.
• Ensure governance, security, privacy and ethics compliance.
• Build reusable AI frameworks, standards and best practices.
• Engage stakeholders and lead change management activities.

Skills

AI/ML concepts

Agentic AI

Product management

Project management

Stakeholder management

Change management

Cross-functional collaboration

Communication

Education

Master's degree in CS/AI

Tools

Enterprise AI platforms

LLMs

Job description

Preferred Locations: Malaysia, India, Vietnam, or Thailand

About Us

At DHL Supply Chain, people mean the world to us.

As the world's leading contract logistics provider, we help businesses gain a competitive advantage through innovative warehousing, transportation, and supply chain solutions. Combining our global scale with deep local expertise, we deliver tailored solutions across a wide range of industries.

At DHL Supply Chain (DSC), there's more to a role than the work we do. We recognise that our people are the driving force behind our success, and we're committed to creating an environment where everyone can thrive, grow, and make a meaningful impact.

You'll join a collaborative, inclusive workplace where respect, innovation, and continuous learning are at the heart of everything we do. Whether you're developing new technologies, solving complex business challenges, or transforming supply chains, you'll have the opportunity to shape the future of logistics alongside talented colleagues across the globe.

DHL Supply Chain is proudly Great Place To Work® Certified.

Shape the Future of AI in Logistics

We're looking for an experienced AI & Analytics Product Manager to lead the strategy, roadmap, and delivery of AI and Agentic AI initiatives across the Asia Pacific region.

This is a highly strategic role where you'll partner with business leaders, IT teams, and regional stakeholders to identify opportunities, define AI use cases, and transform innovative ideas into scalable business solutions.

You'll combine strong product management expertise with hands‑on AI knowledge to evaluate emerging technologies, prototype solutions, and ensure every initiative delivers measurable business value while aligning with DHL's AI governance, security, and ethical standards.

From Generative AI and Large Language Models (LLMs) to Agentic AI and enterprise‑scale machine learning solutions, you'll play a key role in shaping the future of AI within one of the world's leading logistics organisations.

What You'll Do

Drive the AI Strategy & Roadmap

Lead the strategic roadmap and execution of the AI and Agentic AI portfolio across APAC.

Align AI initiatives with business priorities and regional transformation goals.

Act as the primary point of contact for AI project requests across the region.

Manage project intake, prioritisation, governance, and portfolio visibility.

Build strong partnerships with global teams to share best practices, lessons learned, and innovative solutions.

Deliver AI Solutions

Partner with business and technical teams to translate business challenges into AI-powered solutions.

Lead the end‑to‑end delivery of AI projects—from discovery and business case development through implementation and continuous improvement.

Manage project planning, resource allocation, testing, risk management, stakeholder communication, and delivery.

Demonstrate strong technical understanding of:

• Agentic AI

Ensure compliance with DHL's AI governance, cybersecurity, privacy, and ethical standards.

Monitor solution performance and drive ongoing optimisation.

Evaluate emerging AI technologies and identify opportunities to create business value.

Conduct hands‑on prototyping, proof‑of‑concepts, and experimentation where required.

Manage relationships with external AI vendors and solution providers.

Develop reusable AI frameworks, standards, and best practices across APAC.

Promote innovation by identifying new AI use cases and pilot opportunities.

Engage Stakeholders & Enable Change

Build trusted relationships with business, IT, regional, and global stakeholders.

Present strategic recommendations and project updates to senior leadership.

Lead change management activities including communication, training, adoption, and business readiness.

Provide strategic insights and recommendations to the APAC Leadership Team.

Lead cross‑functional project teams throughout the lifecycle of AI initiatives.

What You'll Bring

Industry Experience

Strong understanding of logistics, warehousing, transportation, and supply chain operations.

Experience working within complex global organisations.

Technical & Functional Expertise

Strong knowledge of AI, Machine Learning, Generative AI, LLMs, and Agentic AI.

Ability to translate business requirements into scalable technical solutions.

Strong product and project management skills.

Excellent communication and stakeholder management skills, including experience engaging senior executives and C‑level leaders.

Experience with AI prototyping and solution validation.

Strong change management and organisational transformation capability.

Curious mindset with a pragmatic, collaborative, and results‑oriented approach.

Regional Experience

Experience working across multiple countries, cultures, and business functions.

Comfortable collaborating with both virtual and geographically distributed teams.

Education & Qualifications

Master's degree (or higher) in Computer Science, Data Science, Engineering, Artificial Intelligence, or a related discipline.

Minimum 6 years' experience in Product Management, Project Management, or Digital Transformation.

At least 4 years' experience delivering AI, Machine Learning, Analytics, or Data products.

Demonstrated expertise with LLMs, Agentic AI, enterprise AI platforms, and modern AI tools.

PMP, Agile, Scrum, AI, or related certifications are highly desirable.

Join DHL Supply Chain and help shape the future of AI‑powered logistics across Asia Pacific.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Functions

Information Technology

Skills

Project Teams

Computer Science

Emerging Technologies

Adoption

Readiness

Warehouse Operations

Business Intelligence (BI)

Scrum

Business Relationship Management

If you really believe in something and put all your effort into it, you can achieve any goal. It's a mindset that unites all of us at DHL Supply Chain. We're in the business of tailoring logistics solutions to suit our customers' needs, be it procurement logistics, warehousing, sales logistics or a whole range of meaningful value‑added services. And making every link in the value chain a stepping stone to success. Always aiming for the ultimate goal of being our customers' first choice every time worldwide.

If you really believe in something and put all your effort into it, you can achieve any goal. It's a mindset that unites all of us at DHL Supply Chain. We're in the business of tailoring logistics solutions to suit our customers' needs, be it procurement logistics, warehousing, sales logistics or a whole range of meaningful value‑added services. And making every link in the value chain a stepping stone to success. Always aiming for the ultimate goal of being our customers' first choice every time worldwide.