Agent - Air Export Operations

Expeditors International; Sepang; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Group Medical Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the компан

Employee Referral Program Bonus

Job summary

Expeditors International in Malaysia is seeking a Logistics Operations professional to ensure smooth freight process flow, accurate data entry, and timely communications with customers and suppliers.

You will coordinate air and sea shipments, track documentation, maintain client relationships, and support continuous improvement while meeting regulatory requirements.

Qualifications

• Effective interpersonal skills required to listen, comprehend, and communicate clearly.
• Strong MS Office skills (Excel, Word, etc.).
• Emotional resilience and the ability to work autonomously.

Responsibilities

• Ensure smooth and timely freight process flow.
• Accurate and timely data entry into our operational system.
• Track and trace shipments and provide daily updates.
• Meet KPI standards and maintain compliance with internal and regulatory requirements.

Skills

Interpersonal skills

Emotional resilience

Self-reflection

Initiative

Integrity

Supervisory attitude

Tools

Microsoft Office

Job description

Company Description

As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over.We love to promote from within- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billingInteract with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take onadditional assignment as required, supporting company needs.

Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Good Microsoft Office skills (Excel, Word etc.)
• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employee
• Proven supervisory attitude

Additional Information

Expeditors offers excellent benefits:

• GroupMedical Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus