Agency Development Head (Johor Bahru)

Zurich Insurance; Kuala Lumpur; On-site; MYR 167,400 - 223,200; Full time

Job summary

A leading insurance company is seeking an Agency Development Head in Johor Bahru. The role involves managing a sales team, driving business growth, and ensuring operational efficiency. Candidates should have a Bachelor's degree and significant experience in sales, along with the ability to lead and analyze financial data. This full-time position offers an opportunity for skilled individuals to make an impact in the insurance industry.

Qualifications

• 5+ years of experience in the Sales area.
• 2+ years of direct sales experience.
• Licensed to sell insurance products.

Responsibilities

• Manage and train team members.
• Increase new business and retention.
• Evaluate cost efficiency and improve operations.

Skills

Sales techniques

People management

Analytical skills

Microsoft Office

Customer knowledge

Education

Bachelor's Degree

High School Diploma

Job description

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Job Summary

Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service, increasing market share and product mix while operating within Strategic Business Unit guidelines).

Job Summary

Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service, increasing market share and product mix while operating within Strategic Business Unit guidelines).

Job Accountabilities - Key Accountabilities

• Selects, trains, develops, and coaches team members, assesses their performance, and provides recommendations on other human resource issues (e.g., promotions, transfers, salary administration and terminations).
• Manages the sales and service activities of management team to increase new business and retention in all account product offerings.
• Manages operations for cost efficiency; continuously evaluates opportunities to reduce costs and improve operations; monitors and maintains expenses within approved budget.
• Manages the Customer Service Index program to ensure results are reported to senior management.
  
  

Business Accountabilities

• Manage relationship with key customer/area of responsibility.
• Develop or enable the development of new and expanding business opportunities.
• As needs arise, use network of contacts with specialized expertise.
• Identify opportunities and risks associated with changes in the external environment, looking forward 1 -2 years.
• Design, recommend and implement changes to processes, systems.
• Develop and implement annual budget for area of responsibility.
• Set and execute operational objectives and plans aligned to the strategy of the Shared Services Unit/Strategic Business Unit.
• Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
• Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.
• Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.
  
  

Job Qualifications

Required:

• Bachelor's Degree and 5 or more years of experience in the Sales area
  
  

OR

• High School Diploma or Equivalent and 7 or more years of experience in the Sales area
  
  

AND

• 2 or more years of direct sales experience
• Experience analyzing financial statements and financial reports
• Licensed to sell insurance products
  
  

Preferred:

• Strong knowledge of the principles of sales, sales techniques, and sales terminology
• Microsoft Office skills
• Knowledge of customers' business and operations
• People management experience
• Ability to multi-task
• Ability to work in a team environment
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Insurance and Financial Services

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