Admin & Operation Executive

Foregain Systems

Puchong

On-site

MYR 45,000 - 67,000

Full time

3 days ago

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Benefits offered by this job

Annual Leave

EPF

SOCSO

EIS

Yearly increment

Performance Bonus

Training Provided

5 Working Days

Free Parking

Medical Insurance

Medical Claim

Job summary

Foregain Systems is seeking an experienced Operations and Administration professional in Malaysia to support day-to-day manufacturing activities. You will coordinate production schedules, manage order coordination, and maintain documentation while liaising with customers and internal teams.

The role requires a diploma or bachelor's degree in a related field and a minimum of 3 years in operations, administration or manufacturing.

Qualifications

Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, Manufacturing, Logistics, or a related field.
Minimum 3 years of relevant experience in an operations, administration, customer service, or manufacturing environment.
Experience in the Electronics & Electrical (E&E) manufacturing industry is preferred.
Experience in customer order coordination or production planning is an added advantage.

Responsibilities

Provide administrative support to the Operations Department to ensure smooth day-to-day manufacturing operations.
Coordinate production schedules and monitor progress to ensure customer delivery requirements are met.
Assist in planning and organizing operational meetings and prepare meeting minutes.
Maintain proper filing and document control in accordance with company procedures.
Serve as the primary point of contact for customers on operational matters.

Skills

Excel

Word

Outlook

Production planning

Inventory management

Report preparation

Negotiation

Education

Related field degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, Manufacturing, Logistics, or a related field.

Experience

Minimum 3 years of relevant experience in an operations, administration, customer service, or manufacturing environment.

Experience in the Electronics & Electrical (E&E) manufacturing industry is preferred.

Experience in customer order coordination or production planning is an added advantage.

Technical Skills

Proficient in Microsoft Office applications, especially Excel, Word, and Outlook.

Knowledge of production planning, inventory management, and manufacturing processes.

Ability to prepare reports and analyze operational data.

Communication & Customer Service Skills

Excellent verbal and written communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).

Ability to communicate professionally with local and overseas customers.

Strong customer service mindset with the ability to build positive working relationships.

Good negotiation and coordination skills to work effectively with internal departments and external customers.

Core Competencies

Strong organizational and multitasking skills.

Excellent time management and ability to prioritize work effectively.

Strong analytical and problem-solving skills.

High attention to detail and accuracy.

Ability to work independently and collaboratively in a fast-paced manufacturing environment.

Positive attitude, responsible, and proactive.

Ability to work under pressure and meet tight deadlines.

Willingness to learn and continuously improve work processes.

Preferred Qualifications

Familiarity with ISO 9001 and ISO 14001

Experience coordinating customer orders, shipment schedules, and delivery planning.

Requirement

Education

Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, Manufacturing, Logistics, or a related field.

Experience

Minimum 3 years of relevant experience in an operations, administration, customer service, or manufacturing environment.
Experience in the Electronics & Electrical (E&E) manufacturing industry is preferred.
Experience in customer order coordination or production planning is an added advantage.

Technical Skills

Proficient in Microsoft Office applications, especially Excel, Word, and Outlook.
Knowledge of production planning, inventory management, and manufacturing processes.
Ability to prepare reports and analyze operational data.

Communication & Customer Service Skills

Excellent verbal and written communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
Ability to communicate professionally with local and overseas customers.
Strong customer service mindset with the ability to build positive working relationships.
Good negotiation and coordination skills to work effectively with internal departments and external customers.

Core Competencies

Strong organizational and multitasking skills.
Excellent time management and ability to prioritize work effectively.
Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Ability to work independently and collaboratively in a fast-paced manufacturing environment.
Positive attitude, responsible, and proactive.
Ability to work under pressure and meet tight deadlines.
Willingness to learn and continuously improve work processes.

Preferred Qualifications

Familiarity with ISO 9001 and ISO 14001
Experience coordinating customer orders, shipment schedules, and delivery planning.

Responsibility

Operations & Administration

Provide administrative support to the Operations Department to ensure smooth day-to-day manufacturing operations.
Prepare, maintain, and update operational records, reports, and documentation accurately.
Coordinate production schedules and monitor progress to ensure customer delivery requirements are met.
Assist in planning and organizing operational meetings and prepare meeting minutes.
Maintain proper filing and document control in accordance with company procedures.

Customer Coordination

Serve as the primary point of contact for customers on operational matters.
Communicate with customers regarding order status, production schedules, delivery arrangements, and shipment updates.
Respond promptly and professionally to customer enquiries and requests.
Coordinate customer requirements with Production, Planning, Purchasing, Warehouse, and Quality departments.
Follow up on customer orders to ensure timely delivery and customer satisfaction.
Assist in resolving delivery, production, and documentation issues through effective communication with internal teams.

Production & Planning Support

Monitor production progress and ensure work orders are processed according to schedule.
Coordinate production priorities based on customer requirements.
Support production planning activities to optimize workflow and delivery performance.

Inventory & Purchasing Support

Coordinate with Warehouse to ensure material availability for production.
Raise Purchase Requisitions (PR) for operational requirements when necessary.
Monitor inventory levels and assist with stock reconciliation.
Follow up with suppliers and Purchasing on material delivery schedules.

Reporting & Documentation

Prepare daily, weekly, and monthly operational and customer reports.
Monitor operational KPIs such as production output, on-time delivery, inventory accuracy, and customer order fulfilment.
Ensure accurate documentation for customer orders, production records, and shipping documents.

Compliance & Continuous Improvement

Ensure compliance with company policies, ISO procedures, and safety regulations.
Support internal and external audits.
Recommend process improvements to enhance operational efficiency and customer satisfaction.

Other Duties