ADMIN ASSISTANT, NURSING ADMINISTRATION

KPJ Sri Manjung Specialist Hospital; Perak; On-site; MYR 24,000 - 36,000; Full time

Job summary

KPJ Sri Manjung Specialist Hospital is hiring a Ward Clerk to perform general administration and support nursing services in the ward. You will handle admissions, discharges, transfers, and documentation, while ensuring charges are entered and billed correctly.

You may assist in inventory, consignment management and interdepartmental communications. The role requires IT skills, good reporting ability, and strong bilingual communication in Bahasa Malaysia and English, with willingness to work

Qualifications

• Proficient in information technology and computer skills.
• Strong report writing abilities.
• Excellent communication and writing in Bahasa Malaysia and English.

Responsibilities

• Monitor Ot consignment closely and charge accordingly.
• Orientate and train new ward clerks.
• Prepare a roster for the ward clerk and supervise daily tasks.
• Assist in admission, discharge and transfer procedures.
• Enter daily charges accurately and assist in billing.
• Attend to patient and relative queries and collect monthly census statistics.

Skills

Information technology

Report writing

Communication (BM & English)

Education

Sijil Pelajaran Malaysia

Job description

GENERAL DESCRIPTION

Performs overall administration duties and any other job-related duties not specified in this job description when assigned by immediate supervisor.

JOB DESCRIPTION ORGANIZATION AND MANAGEMENT

• Understands and carries out the nursing care in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Nursing Services and hospital.
• Understands the service organization structure.
• Inform Nurse-In-Charge or Unit Manager when changes occur in circumstances which affect standards of care.
• Attends meetings held by the services to discuss issues and matters pertaining to the operation of the service.
• Daily routine: To check and key in all detail items tagged/charged. To be responsible for obtaining all charge forms from various services. Responsible for the bed reservations, bed update status and clearance in BMS system. Update in consignment item and charging accordingly.
• Answers phone calls and relay messages.
• Assists the qualified staff in the following: Assist nursing staff with clerical work eg. Admission, discharges and transfer of patients, filing results Dispatch investigation forms, specimens, discharged case notes, bills, birth/death notification etc. to respective services. Communicate with other services such as admission and discharge offices. Prepare requisition for supplies to be signed by Unit Manager and dispatch to Purchasing Service before storing in ward store. Update night admission or discharge census for the ward in the morning. Ensure that patient charge slips are appropriately filled and keyed in before sending for billing. Ensure patient’s case note filed in sequence before despatch to Medical Records.

ADDITIONAL DUTIES AND RESPONSIBILITIES IN THE SPECIFIC AREAS ( OT WARD CLERK )

• To monitor Ot consignment closely and charge accordingly.
• Any other duties as directed by the Unit Manager / SRN in charge.

ADDITIONAL DUTIES – WARD CLERK INCHARGE

• To orientates and train new ward clerk.
• To prepare a roster for the ward clerk.
• To supervise ward clerks in the daily work.
• Provide guidance and counselling to staff if needed.
• Organized regular ward clerk meeting.
• Assist in ensuring nursing services orders for supplies are carried out monthly.
• To assist Unit Manager/Trained Staff in Checking or recording request forms for repairs to Maintenance and Housekeeping Departments.
• Accurately entering daily charges, ensuring that all items used are billed.
• Assist in attending to any queries from patients and relatives.
• Assist in collecting monthly statistics on patient census.
• Responsible for directing supervising and training of ward clerks concerning admission, discharges, follows-up appointments, stationary indent and the reporting of ward repairs maintenance.
• Guide staff in solving patient complaints using appropriate communication channels.

JOB REQUIREMENT

Education: Sijil Pelajaran Malaysia

• Knowledge and Experiences: Proficient in Information Technology and Computer skill Report writing
• Special skills required Good communication and writing skills in Bahasa Malaysia and English
• Personal attributes Have interpersonal and communication skills. Good team member and responsible worker Willingness to work after office hours/weekends/public holidays when required. Passionate and commitment to work with multidisciplinary team.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.