Workday Technical Specialist I

Condé Nast; Ciudad de México; Presencial; MXN 899,000 - 1,259,000; Jornada completa

Descripción de la vacante

A global media company seeks a Workday Specialist in Ciudad de México to support and evolve their Workday platform. The ideal candidate has at least 1 year of experience, strong interpersonal skills, and the ability to work collaboratively in a team-oriented environment. Responsibilities include configuring Workday processes, developing reports, and engaging with stakeholders for effective outcomes. This role offers a dynamic work culture focused on innovation and collaboration.

Formación

• 1+ years supporting Workday or similar experiences in other ERPs.
• Ability to take instruction, prioritize and execute tasks in a dynamic, flexible environment.
• Strong interpersonal skills and customer service orientation.

Responsabilidades

• General understanding of Workday security.
• Ability to develop and maintain standard Workday reports.
• Support new Workday release activities relating to the needs of the business.

Conocimientos

Supporting Workday or similar ERPs

Customer service orientation

Interpersonal skills

Prioritization and execution in a dynamic environment

Herramientas

Ticketing systems

Enterprise collaboration tools

Descripción del empleo

Job Description

Location:

Ciudad de México, CMX

Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.

The company is headquartered in London and New York, and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the UK and the USA, with local license partners across the globe.

What we’re looking for

A Workday Specialist to support the critical work of maintaining and evolving our Workday platform within a full tenant implementation (Finance, U.S. Payroll and HCM). You will work within a broader Workday team that supports key business objectives by working with business stakeholders, project leads, and cross functional technology teams to build, test and deliver key technology efforts. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, global, team-oriented environment along with keen attention to detail and the ability to collaborate with a diverse group of stakeholders across various business functions.

Responsibilities

• General understanding of Workday security
• Foundational knowledge to configure Workday business processes
• Ability to develop and maintain standard Workday reports
• Partner with stakeholders and senior Workday Specialists to understand requirements and ensure results meet the business needs
• Leverage knowledge of customer support principals, and best practices to provide best in class service to our internal customers
• Engage with vendor support as needed for support related to the platform
• Prioritize work against priorities and dependencies using team processes and standards
• Work with product managers and senior specialists to review Workday business processes, and evaluate against new features and functionality with an eye to increased automation and reduction of manual process
• Support new Workday release activities relating to the needs of the business and impact assessment

Essential Skills & Requirements

• 1+ years supporting Workday or similar experiences in other ERPs
• Ability to take instruction, prioritize and execute tasks in a dynamic, flexible environment
• Foundational knowledge with ticketing systems and enterprise collaboration tools
• Strong interpersonal skills and customer service orientation
• Highly self-motivated, self-directed, & attentive to detail
• Ability to work with cross-functional teams