Wiring Harness Warranty RCA Engineer

Groupe SEGULA Technologies SA; Saltillo; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Groupe SEGULA Technologies SA seeks a Wiring Harness Engineering Specialist for the Warranty Acceleration Team in Saltillo, Mexico, to rapidly identify, investigate, and resolve customer warranty issues affecting electrical distribution systems across North America.

You will lead technical investigations from initial warranty claim analysis through Root Cause Analysis (RCA), Interim Corrective Action (ICA), and Permanent Corrective Action (PCA) implementation, collaborating with plants,

Formación

• Requires an engineering mindset with RCA capability.
• Experience in analyzing warranty claims and field data for trends.
• Ability to lead cross-functional teams and drive corrective actions.

Responsabilidades

• Investigate warranty concerns affecting electrical distribution systems and wiring harnesses.
• Analyze claims, field reports, dealer feedback, and test results to identify quality trends.
• Develop RCA statements supported by data and evidence.
• Lead ICA/PCA development and implementation.
• Create and manage issue trackers and technical documentation.
• Conduct vehicle inspections, teardown analysis, and validation activities.
• Perform on-site investigations at plants, suppliers, proving grounds, labs, and dealerships.
• Lead GEMBA walks for defect detection and verification of corrective actions.
• Collaborate with Design, Manufacturing, Supplier Quality, Validation, Service, and Warranty teams.
• Support warranty reduction initiatives and Time-to-Fix performance objectives.
• Identify lessons learned and drive implementation into future programs and standards.
• Utilize data analytics and AI tools to accelerate investigations and trend identification.
• Prepare technical presentations and executive summaries for leadership.

Conocimientos

Root Cause Analysis

Data analytics

Cross-functional leadership

Technical presentation

Educación

Engineering degree

Herramientas

GIMS

S2IRIUS

Descripción del empleo

Groupe SEGULA Technologies SA seeks a Wiring Harness Engineering Specialist for the Warranty Acceleration Team in Saltillo, Mexico, to rapidly identify, investigate, and resolve customer warranty issues affecting electrical distribution systems across North America.

You will lead technical investigations from initial warranty claim analysis through Root Cause Analysis (RCA), Interim Corrective Action (ICA), and Permanent Corrective Action (PCA) implementation, collaborating with plants,