Windows Specialist

AXA Group Operations; Nezahualcóyotl; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading global insurance company seeks a Windows Server Infrastructure Engineer Expert to supervise and manage Windows Servers across the AXA Group. You will drive optimization of the server environment, enhance automation capabilities, and work closely with local and regional teams. The ideal candidate has extensive experience in Windows Server management, security practices, and proficiency in Dev-Ops tools. This position offers the opportunity to work in a multicultural setting with a focus on innovation and excellence.

Servicios

Diversity & Inclusion initiatives

Global team collaboration opportunities

Comprehensive employee benefits

Formación

• Expert in Windows Server management and administration.
• Strong background in security, compliance, and server hardening.
• Knowledge of both current and legacy Windows Server OS versions.
• Experience with Engineered coding and MS Powershell.
• Familiarity with Dev-Ops tools and methodologies.

Responsabilidades

• Supervise and administer Windows Servers globally.
• Drive evolution and optimization of the Windows Server environment.
• Enhance automation for operational support.
• Act as tech lead for local and regional infrastructure aspects.
• Support various project-oriented tasks related to server management.

Conocimientos

Senior and Advanced Windows Server Engineer

Understanding of Security and Compliance

Engineering and Coding

Dev-Ops methodologies

Fluent English skills

Herramientas

Microsoft Azure

Amazon AWS

Puppet Enterprise

Terraform

VMware ESX

Descripción del empleo

About AXA

As a world‑leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect for each other, our customers and the communities around us. Join AXA and you’ll feel like you are seeking out new opportunities, pushing boundaries and benefiting people in critical moments of their lives. This is your chance to build the tomorrow you want. You can.

About The Entity

AXA is becoming a sustainable tech‑led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation globally, while also achieving economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State‑of‑the‑art Data Technology to drive customer experience
• State‑of‑the‑art Procurement & Sourcing to drive efficiency and better manage risks
• High‑Performing Global Team for stronger partnerships with AXA entities

Job position pitch

• Engineer (Build), test and operate solutions, document accordingly and handover to additional surrounding operational teams.
• Undertake project activities, including certain optional tech lead functions.
• Represent technology area in discussions with appropriate Global team(s) project managers, and the clients.
• Drive process improvement initiatives (e.g. Automation, documentation & transition to offshore teams).
• Perform pro‑active maintenance, operational L3‑L4 support, software upgrades, license key management, OS patching, security hardening / compliance, vulnerability management, capacity management, inventory management for Windows server estate.
• Provide Infrastructure services, and 3rd level support to the Provisioning and Operations function (on & offshore).
• Use extensive tools to further optimise performance of Windows VMs running on virtualization platform, and to ensure that agreed service levels are met.
• Ensure security and audit compliance is maintained to agreed levels.
• Represent Security and distributed Server area in discussions with appropriate Global team(s) project managers, and the clients.
• Perform pro‑active security and compliance management.
• Drive process improvement initiatives (e.g. Automation, documentation & transition to offshore teams) and focus on vulnerability remediation for server platforms.
• Manage Windows VMs within state‑of‑the‑art Cloud Environments like either Microsoft Azure or Amazon AWS.
• Support Migration Factory and Server delivery Teams being the trusted advisor to enhance server provisioning and Cloud based hosting experience (Server rehosting, Server refresh, Server In‑place upgrade procedures).
• Create further global evolution for server provisioning and engineering based on Dev‑Ops tools framework.
• Good understanding about Microsoft DFS Solutions (Distributed File Systems).
• Good Knowledge about Microsoft Active Directory Services.
• Develop Code (Puppet Enterprise) to optimise Server lifecycle Management on a global scale.
• Act as supporting instance for Core Build and Development - Engineering Team within the Windows OS Product perimeter.

Where will you be in the organization?

The division

Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business‑driven priorities. Its missions can be summarised in four main activities: global product delivery, global product portfolio management, day‑to‑day operations management, and entities proximity management.

The department / team

You will join the Distributed & Mainframe Global Products department, which delivers final Products for the AXA’s entities (e.g. POD, Z and ISeries, DC) and transversal components or intermediate products to other Products departments (e.g. Cloud, Workplace...) with right quality of services.

We are relying on more than 220 people to handle product development in an agile way of working while taking care of major transformation programme, as One DataCenter (aiming to define and implement the Datacenter strategic plan jointly with the AXA Entities) or ATLAS programme (a strategic programme mixing Cloud solutions, Core IT optimisation, infrastructure modernisation and technical services rationalisation).

Our Main Missions

• Be a cornerstone of the Cloud Strategy and accompany the Cloud Transformation having a specific role on the design and delivery of the new Infrastructure hosting platform, within our Datacenters (SDDC‑POD), while supporting the migration to target platforms.
• Protect Core‑It QoS over the next years by selective refresh while continuing to decommission related infrastructure.
• Migrate Technical Services to the new Cloud Target.
• Enhance our Ecosystem toolset introducing AIOps where it makes sense (e.g. Request with Bots, Monitoring with Machine Learning).
• Define One Data Center strategy to rationalise our DC footprint and define related right Target Operating Model.
• Continue our department transformation into a global product driven organisation.

About The Job

Job purpose and Main missions

As a Windows Server Infrastructure Engineer Expert, your main objective is to … Your responsibilities include …

• Supervise, manage and administer all kind of Windows Servers within the AXA Group on global level.
• Undertake project activities, including certain and optional tech lead functions.
• Pro‑actively drive further evolution and optimisation of the Windows Server environment.
• Enhance and enrich automation capabilities to optimise day‑to‑day operational business support (using Dev‑Ops tool stack and future AI‑Ops technologies).
• Tech Lead and supervise local and Asia or EU region‑oriented specific infrastructure regulation aspects within the Windows Server scope.
• Act as leading instance working in a global Windows OS Product Team environment.
• Be the trusted advisor for in‑place Server upgrades towards market customer and supporting teams.
• Work closely with Build Engineers being part of our Global Team on Windows Server Evolution and transformation.
• Optimize Windows Server Platform Management either local or public Cloud Datacenter oriented (AXA POD, Microsoft Azure, Amazon AWS).
• Control Incident, Problem and Change Management aspects driven out of Windows OS Team.
• Windows Server OS advanced troubleshooting (high Windows OS Server skill).
• Support on any kind of special Project‑oriented task like Server migrations, re‑hosting, In‑Place Upgrades, Server refresh or Server provisioning.

About You

• Senior and Advanced Windows Server Engineer / Expert / Administrator.
• Good understanding about state‑of‑the‑art Security, Compliance and Server hardening concepts (GPO Management).
• Good Knowledge about actual but also legacy Windows Server OS Versions (W2k8 - W2k25).
• Engineering, Coding and Build capabilities preferably powered by MS Powershell.
• Understanding about actual Dev‑Ops methodologies and tool stack like for example Puppet Enterprise, Terraform, Github, Artifactory …
• Knowledge about Server SW Packaging procedures (like with Chocolatey).
• A big interest in future‑oriented Cloud Solutions and Platforms like Amazon AWS and Microsoft Azure.
• Knowledge about various Datacenter Layers and components like Virtualisation and Compute Technologies (VMWare ESX, HW Management, AD Management, Network and Firewall protocols).
• Experience with Windows Server Patch Management technologies like WSUS.
• Some interest in future‑oriented AI‑Ops solutions to optimise operational support and business line.
• Be open‑minded, strong in communications and stakeholder management.
• Love to work in multicultural environments distributed all over the world (fluent English skills needed).
• Act fully autonomous and pro‑active in driving complex situations and scenarios.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.