Virtual Account Manager

Enterone Latam; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology services provider is seeking a dynamic Account Manager to drive growth and manage relationships in their Technical Training and Professional Services division in Mexico. This role offers a unique opportunity to combine revenue generation with strategic account management, directly engaging with enterprise, mid-market, and SMB customers. The ideal candidate should have at least 3 years of experience in account management and be bilingual in Spanish. This is a fully remote position with flexible work arrangements, supporting a collaborative team culture.

Servicios

Competitive base salary

5% commission on revenue generated

1% year-end bonus for achieving targets

Professional development opportunities

Formación

• Minimum 3 years of experience in account management, sales, or business development.
• Proven track record of meeting or exceeding revenue targets.
• Experience with services delivery or training teams.

Responsabilidades

• Identify and pursue new business opportunities within the assigned territory.
• Drive upsells and cross-sells of technical training and professional services solutions.
• Build and maintain strong relationships with key stakeholders and decision-makers.

Conocimientos

Account management

Bilingual proficiency in Spanish

Consultative selling

Relationship management

Self-motivated

Herramientas

AWS

Microsoft Azure

Cisco technologies

HubSpot

Descripción del empleo

Account Manager – Technical Training & Professional Services (Mexico)

About the Role

We’re seeking a dynamic Account Manager to drive growth and manage relationships for our Technical Training and Professional Services business in Mexico.

This is a unique opportunity to combine revenue generation with strategic account management, working directly with customers across enterprise, mid‑market and SMB segments. In this role, you’ll be responsible for 60% revenue generation (new business development, upsells, renewals) and 40% account management (relationship building, customer success, retention).

You’ll serve as the primary point of contact for direct customers in Mexico, partnering closely with our services delivery and training operations teams to ensure exceptional customer experiences.

What You’ll Do

Revenue Generation (60%)

• Identify and pursue new business opportunities within assigned territory
• Drive upsells and cross‑sells of technical training and professional services solutions
• Manage the full sales cycle from prospecting through contract negotiation and closure
• Develop and execute strategic account plans to achieve revenue targets
• Conduct discovery calls, needs assessments, and solution presentations

Account Management (40%)

• Build and maintain strong relationships with key stakeholders and decision‑makers
• Ensure customer satisfaction and successful delivery of training and professional services
• Coordinate with internal teams (trainers, operations, delivery) to meet customer needs
• Monitor account health and proactively address concerns or opportunities
• Facilitate renewals and long‑term partnership growth

Required Qualifications

• Minimum 3 years of experience in account management, sales or business development
• Bilingual proficiency in Spanish (English proficiency is a plus)
• Working knowledge of AWS, Microsoft Azure, and/or Cisco technologies (certifications not required)
• Proven track record of meeting or exceeding revenue targets
• Experience working with services delivery, training or operations teams
• Strong consultative selling and relationship‑management skills
• Self‑motivated with ability to work independently in a remote environment
• Must be located in or willing to relocate to Mexico City

Nice to Have

• Experience in the technical training or professional services industry
• Familiarity with cloud technologies and IT infrastructure solutions
• Experience managing mixed portfolios (enterprise, mid‑market, SMB)
• CRM experience (HubSpot preferred)

Compensation & Benefits

• Competitive base salary
• 5% commission on revenue generated
• 1% year‑end bonus for achieving 100% of annual target
• Professional development opportunities including:
• HubSpot Training (self‑paced)
• AWS Cloud Practitioner certification
• Microsoft Copilot / Azure webinars and training

Work Environment

• Fully remote position with minimal travel requirements
• Flexible work arrangements
• Collaborative team culture with strong cross‑functional support
• Opportunity to shape and grow a key market territory

Target Start Date