Vendor Growth & CX Specialist — Flexible Hours

Amazon Inc.; Ciudad de México; On-site; MXN 300,000 - 540,000; Full time

Job summary

Amazon Mexico Retail is looking for a data-driven Vendor Specialist to manage a brand portfolio and drive growth on amazon.com.mx. You will deliver monthly performance reports, lead vendor presentations, and build strong relationships with top brands.

You will analyze growth opportunities, propose process improvements, ensure high-quality product pages, and support marketing initiatives to enhance the customer experience. Fluency in English is required.

Qualifications

• 1+ years of account management, project or program management or buying experience.
• Bachelor's degree
• Experience using Excel and other business analytic tools
• Speak, write, and read fluently in English

Responsibilities

• You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance.
• You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.
• You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

Skills

Account management

Project management

Excel

SQL

English fluency

Education

Bachelor's degree

Tools

Google Analytics

HTML

Job description

Amazon Mexico Retail is looking for a data-driven Vendor Specialist to manage a brand portfolio and drive growth on amazon.com.mx. You will deliver monthly performance reports, lead vendor presentations, and build strong relationships with top brands.

You will analyze growth opportunities, propose process improvements, ensure high-quality product pages, and support marketing initiatives to enhance the customer experience. Fluency in English is required.