UX Designer

Encora Inc.; Ciudad de México; A distancia; MXN 446.400 - 669.600; Jornada completa

Descripción de la vacante

A global software solutions firm in Mexico City seeks a strategic and hands-on UX Designer to enhance the user experience across its e-commerce and retail platforms. The ideal candidate will have over 4 years of UX design experience, a strong portfolio showcasing user-centered design, and proficiency in design tools such as Figma and Sketch. This full-time role offers the opportunity to work from home and collaborate with cross-functional teams to create impactful digital products.

Formación

• 4+ years of UX design experience.
• Proven track record in ecommerce and/or retail UX design.
• Strong portfolio showcasing user-centered design solutions and measurable impact.

Responsabilidades

• Improve user flows based on user profiles and scenarios.
• Interpret user research findings for design strategies.
• Partner with cross-functional teams for cohesive experiences.
• Enhance user journeys across product discovery and checkout.
• Create wireframes and high-fidelity prototypes for testing.
• Ensure compliance with accessibility standards.
• Maintain design systems for consistency across platforms.

Conocimientos

UX Design

Customer-Centric Design

Prototyping

Cross-Functional Collaboration

Accessibility Standards

Responsive Design

Herramientas

Figma

Sketch

Adobe XD

Descripción del empleo

Role Overview

We are seeking a strategic and hands‑on UX Designer to drive the user experience across our e-commerce and retail platforms. This role will be pivotal in shaping how customers interact with our digital products – from browsing and buying to managing prescriptions and engaging with pet health content.

Important Information
Experience: +4 years
Job Mode: Full-time
Work Mode: Work from home

Key Responsibilities

• Interaction Design: Improve user flows following retail best practices for user‑facing digital products based on user profiles and scenarios.
• Customer‑Centric Design fundamentals: Interpret user research findings to design items and strategies to improve overall experience. Participate in usability testing, A/B testing and data analysis to inform design decisions.
• Cross‑Functional Collaboration: Partner with product managers, developers, marketers and customer service teams to deliver cohesive experiences.
• Retail & Ecommerce Optimization: Enhance user journeys across product discovery, checkout, subscription management and mobile experiences.
• Prototyping & Validation: Create wireframes, high‑fidelity prototypes and interaction models to test and validate design concepts.
• Accessibility & Inclusivity: Familiar with design practices and ensure compliance with accessibility standards.
• Design Systems: Maintain and evolve design systems for consistency across platforms.

Qualifications

• 4+ years of UX design experience.
• Proven track record in ecommerce and/or retail UX design.
• Strong portfolio showcasing user‑centered design solutions and measurable impact.
• Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping platforms.
• Deep understanding of responsive design and mobile‑first principles.
• Experience with A/B testing, analytics tools, and customer feedback loops.
• Excellent communication and stakeholder management skills.

Preferred Skills

Familiarity with ecommerce and related digital experiences.
Experience working in agile environments and with cross‑functional teams.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.