Trip Support Specialist

Destinytravel; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency in Mexico is seeking a customer service representative to respond to inquiries, assist with itinerary changes, and provide clear destination information. Ideal candidates should possess excellent communication skills, be detail-oriented, and have a passion for travel. This role offers the flexibility of remote work, travel perks, and growth potential in the industry within a supportive team culture.

Servicios

Fully remote with flexible hours

Travel perks and learning opportunities

Supportive team culture

Growth potential in the industry

Responsabilidades

• Respond to inquiries across email, phone, and messaging channels.
• Assist with itinerary changes, confirmations, and documentation.
• Provide clear destination information and requirements.
• Follow up before and after departures.
• Handle concerns with empathy, patience, and professionalism.

Conocimientos

Excellent communication skills

Detail-oriented and organized

Customer service experience

Tech-comfortable and adaptable

Passion for travel and helping others

Descripción del empleo

Key Responsibilities

Respond to inquiries across email, phone, and messaging channels.

Assist with itinerary changes, confirmations, and documentation.

Provide clear destination information and requirements.

Follow up before and after departures.

Handle concerns with empathy, patience, and professionalism.

What We're Looking For

Excellent communication skills.

Detail-oriented and organized.

Customer service experience preferred.

Tech-comfortable and adaptable.

Passion for travel and helping others.

Benefits

Fully remote with flexible hours.

Travel perks and learning opportunities.

Supportive team culture.

Growth potential in the industry.