Trilingual Customer Service Agent – Growth & Impact

Concentrix - CA; Ciudad de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A global customer service company in Mexico City is seeking Customer Service Agents who are passionate about making a positive difference in customers' lives. This role involves providing support through calls and requires strong communication skills. Ideal candidates will possess a high school diploma or equivalent, have at least six months of call center experience, and an intermediate to advanced level of English. The position offers full-time hours and various career growth opportunities.

Servicios

Career development opportunities

Competitive salary

Monthly performance incentives

Inclusive perks and benefits

Formación

• Intermediate - Advanced English level required.
• 6 months minimum of experience in Call center customer service desired.
• Ability to work under constant changes.

Responsabilidades

• Interface with customers via inbound and outbound calls.
• Provide customer service support and resolve routine problems.
• Actively listen and troubleshoot to provide a great customer experience.

Conocimientos

Customer service orientation

Communication

Attention to detail

Multitasking

Educación

High School diploma or equivalent

Descripción del empleo

A global customer service company in Mexico City is seeking Customer Service Agents who are passionate about making a positive difference in customers' lives. This role involves providing support through calls and requires strong communication skills. Ideal candidates will possess a high school diploma or equivalent, have at least six months of call center experience, and an intermediate to advanced level of English. The position offers full-time hours and various career growth opportunities.