Training Administrator

MEX005 Thomson Reuters MX Servicios S.A. de C.V.; Ciudad de México; Hybrid; MXN 340,000 - 520,000; Full time

Benefits offered by this job

Hybrid work model

Career development

Job summary

Thomson Reuters Mexico City is seeking a Learning Management System Administrator to maintain on-demand training materials and live webinar calendars for Thomson Reuters Legal products.

You will manage the global webinar calendar, upload and edit courses, and provide analytics to stakeholders. The role requires fluent English, LMS/content-management experience, and strong project management skills. Hybrid work options are available.

Qualifications

• Bachelor's degree in a related field.
• Fluent English with strong written and verbal communication.
• Experience with learning management systems (LMS) and content management.
• Proficiency in Microsoft Office and collaboration tools (Teams, SharePoint).
• Detail-oriented with strong project management skills.

Responsibilities

• Maintain global webinar calendar two months in advance.
• Upload new global webinar courses from instructor information.
• Edit webinar courses as needed using instructor input.
• Provide analytics on webinar registrations and attendance to stakeholders.
• Recommend webinar best practices to internal partners.
• Oversee LMS queries via a central Teams channel.
• Upload and maintain eLearning courses in the LMS.
• Create and maintain a library of training badges in the LMS.
• Enroll users and manage registrations via the LMS.
• Oversee LMS registration queries via Microsoft Forms.

Skills

LMS administration

Content management

Microsoft Office

Strong communication

English fluent

Project management

Education

Bachelor's degree

Tools

Docebo LMS

Job description

Job Description Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our team! Partner with the wider Scaled Customer Success and Training Administration Team to maintain on-demand training materials and live webinar calendars within our Learning Management System (LMS) for Thomson Reuters Legal products.

Key Responsibilities

• Maintain global webinar calendar by uploading dates for events two months in advance
• Enter new global webinar courses using information provided by the instructor
• Edit webinar courses as needed using information provided by the instructor
• Provide analytics on webinar registrations and attendance to key stakeholders
• Work with internal partners to provide recommendations on webinar best practices
• Oversee LMS related queries coming into a central Teams Channel
• Upload and maintain eLearning courses as needed to the LMS
• Create and maintain a library of Customer Training badges via the LMS
• Intake new registrations and enroll users accordingly via the LMS
• Oversee LMS registration queries coming into a central Microsoft Forms location
• Provide analytics on LMS registrations and usage to key stakeholders
• Maintain additional eLearning content as needed via microlearning technology platforms
• Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors

Required Qualifications

• Bachelor's degree
• Fluent English
• Knowledge and working experience with learning management systems (LMS) and content management systems
• Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint
• Strong written and verbal communication skills, specifically English proficiency
• Creative thinker, open to change, and learns quickly when facing new problems
• Strong attention to detail
• Proven project management and organization skills

Preferred Qualifications

• Knowledge and working experience with Docebo (LMS)
• Working Knowledge of legal systems

LOCATION

MEXICO CITY

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

We are not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market‑leading solutions, and innovating with curiosity and care. Learn more about a career with us Join Our Talent Community Protect Your Job Search Future‑ready careers Our focus on a skills‑first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

Learn more about Thomson Reuters can be found on thomsonreuters.com.