TMS & Digital Intelligence Service Delivery Lead

Nouryon; Ciudad de México; On-site; MXN 1,000,000 - 1,800,000; Full time

Job summary

Nouryon in Mexico City is seeking a Service Delivery Manager for TMS and Digital Intelligence to drive logistics excellence. You will lead SAP TM operations, configure inbound/outbound transportation, and maintain master data while collaborating on AI-enabled platforms like Palantir Foundry and Claude AI to boost efficiency.

Reporting to the IM Manager Lead, you will own freight execution, carrier selection, and API integrations via SAP CPI, while managing stakeholder workshops with

Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Information Technology, or equivalent.
• 6–10 years in SAP consulting or Internal IT, with a minimum of 2 years hands‑on experience in SAP TM (at least 3–4 years in TMS focus).
• At least one full‑cycle SAP TM implementation (design through go‑live).
• Understanding of API‑based integrations (REST/SOAP) and middleware concepts.
• Excellent written and verbal communication skills in English.

Responsibilities

• Lead SAP TM Operations: manage configuration for inbound and outbound transportation processes and Master Data.
• Own order management, freight execution, charge and settlement, carrier selection, and tendering processes.
• Collaborate on ontology design in Palantir Foundry and deployment of Claude AI for document automation and exception management.
• Oversee visibility platforms including Project44, Intellitrans, Bluejay, and BNL with API integrations via SAP CPI.
• Manage stakeholder workshops and UAT cycles with Manufacturing, Procurement, and Commercial functions.
• Deliver strategic projects: lead system upgrades and process transformations with high‑quality design documentation and hypercare.

Skills

SAP TM

AI platforms

API integrations

Project management

English fluency

Stakeholder mgmt

Education

Bachelor's degree in relevant field

Tools

Palantir Foundry

Claude AI

SAP CPI

Project44

Intellitrans

Bluejay

Job description

Nouryon in Mexico City is seeking a Service Delivery Manager for TMS and Digital Intelligence to drive logistics excellence. You will lead SAP TM operations, configure inbound/outbound transportation, and maintain master data while collaborating on AI-enabled platforms like Palantir Foundry and Claude AI to boost efficiency.

Reporting to the IM Manager Lead, you will own freight execution, carrier selection, and API integrations via SAP CPI, while managing stakeholder workshops with