Technical Product Owner

Cognizant Technology Solutions Corporation; Ciudad de México; On-site; MXN 650,000 - 900,000; Full time

Job summary

Cognizant is seeking a Technical Product Owner to translate business needs into technical user stories and epics, and to guide a cross-functional team toward the timely delivery of personalization-focused customer experiences.

You will collaborate with Product Managers, Business Owners, and Stakeholders to understand domain needs, manage dependencies, and ensure production readiness and architectural alignment across multiple teams and vendors.

Qualifications

• 4+ years building consumer-facing products with back-end awareness.
• Experience translating business and technical needs into clear requirements.

Responsibilities

• Voice of the end user, translating needs into clear requirements and acceptance criteria.
• Deliver Personalization product roadmap and drive execution with product management.
• Work with Product Managers and stakeholders to define clear team requirements.
• Own development team outcomes, set priorities and manage risks for timely delivery.
• Maintain and refine the product backlog with estimates and prioritization.

Skills

Product Ownership

Agile Delivery

API Architecture

Customer Focus

Adobe CDP

Remote Collaboration

Technical Writing

Education

CS/CE/Marketing

Tools

Jira

Confluence

Miro

Job description

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We are looking for a Technical Product Owner

Responsibilities

• Serve as the voice of the end user while translating business and technical needs into clear requirements, user stories, epics, and acceptance criteria for release of new customer experiences.


• Deliver Personalization product roadmap – planning, prioritizing, and driving execution of deliverables aligned with Product Management and overall program milestones.


• Work with the Product Managers, Business Owners, Business Stakeholders to understand the needs, understand the domain, scope and provide clear requirements for the Team.


• Take ownership of Development Team outcomes – setting priorities, managing risks and dependencies, monitoring progress, and ensuring timely delivery of high-quality solutions.


• Maintain and continuously refine the product backlog, ensuring items are well-defined, estimated, prioritized, and aligned with both short-term deliverables and long-term architectural goals.


• Facilitate cross-team collaboration and dependency management across systems, teams, and vendors to ensure seamless integration and delivery.


• Ensure technical integrity and production readiness of delivered solutions, aligning with development, architecture standards and release management practices.


• Act as the technical advisor to relevant stakeholders driving key technical decisions


• Work with product teams to capture feature requests,define and manage use cases, and assist when called upon to write them into technical user stories and/or epics.


• Participate in end-to-end activities related to implementation planning including project management, issue management, production support, communication management, and change management.


• Perform gap analysis, data and analytic research, production support escalation, and security requirement sign-off, as required.


• Coordinate with Product Managers and Architects across Customer Experience, Digital Products, and Retail Systems teams to align backlogs, and document key design decisions.


• Build strong cooperation with other development teams and stakeholders across Customer Experience, Digital Products, and Retail Systems.

Qualifications

• At least 4 years of proven experience in building consumer-facing products, leading product backlog, managing roadmaps of epics, setting milestones for development and delivery.


• Strong understanding of backend services, APIs, architecture, and performance considerations.


• Strong customer focus.


• Deep understanding of CDP, preferably Adobe, includes integration architecture.


• Professional background or bachelor’s degree in computer science, computer engineering, marketing, or a closely related field or equivalent experience.


• Demonstrated experience leveraging qualitative and quantitative insights to plan and prioritize feature ideas.


• Demonstrated ability to communicate complex technical information in a concise manner to a wide range of audiences, verbal and written.


• Ability to work effectively with remote teams, comfortable managing communications across multiple channels (email, slack, teams, etc.) and geographies to get people aligned and get things done.


• Excellent oral and written communication skills in English (C1 or higher).


• Strong working knowledge of Agile frameworks and delivery practices (e.g., Scrum, SAFe).


• Hands‑on experience with Agile planning and collaboration tools (e.g. Jira, Confluence, Miro).

Why Cognizant?

• Improve your career in one of the largest and fastest growing IT services providers worldwide


• Receive ongoing support and funding with training and development plans


• Have a highly competitive benefits and salary package


• Get the opportunity to work for leading global companies


• We are committed to respecting human rights and build a better future by helping your minds and the environment


• We invest in people and their wellbeing.


• We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

#BeCognizant #IntuitionEngineered