Swiftre Operations Analyst Iii 1, Mexico City (Mx)

Swiss Re; Xico; Hybrid; MXN 300,000 - 480,000; Full time

Benefits offered by this job

Career growth opportunities

Hybrid working model

Professional development programs

Wellbeing support

Retirement contributions

Job summary

Citi in Veracruz, Mexico is seeking an intermediate KYC Operations Analyst 2 to support AML monitoring, governance, oversight and regulatory reporting. This role develops and manages Citi's internal KYC program in coordination with Compliance and Control.

The position entails client profile reviews, ensuring documentation quality, and meeting due dates with a hybrid in-office/remote work arrangement. A Bachelor's degree and 2–5 years of KYC experience are expected.

Qualifications

• 2–5 years of KYC Operations experience.
• Fluent/advanced English required.
• Know your Customer operations understanding.
• Experience in banking operations, preferably in client account opening.

Responsibilities

• Conduct client profile reviews for customer accounts.
• Review information and documentation for local regulation and Citi standards.
• Update KYC forms and client profiles per policy.
• Follow up with clients to obtain information before due dates.
• Perform KYC tasks including monitoring and tracking records and Appendix approval, and assist with action planning for expiring records.
• Ensure records are not past due and report control issues transparently.

Skills

KYC operations

AML monitoring

Regulatory reporting

English proficiency

Banking operations knowledge

Education

Bachelor's degree

Job description

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Avoid escalating, managing and reporting control issues with transparency

Qualifications

• 2-5 years of KYC Operations experience
• Fluent/advance English is a requirement
• Know your Customer operations understanding
• Experience in banking operations, preferably in the client account opening and pre-requirements process

Education

• Bachelor\'s degree/University degree or equivalent experience

What we offer

• Opportunities to grow your career locally and collaborate with colleagues across Citi\'s global network
• A hybrid working model that balances in-office collaboration with remote flexibility
• Investment in your professional development through training programmes, mentorship, and skill-building opportunities
• Employee wellbeing support including medical coverage, mental health resources, parental leave, and family support programmes
• Competitive retirement contributions and investment options to support your long-term financial goals

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.