Supplier Master Data Team Lead

Xylem; Monterrey; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Xylem is seeking a Supplier Master Data Team Lead to guide the global SIM and P2P data governance effort from Monterrey. This hybrid role requires directing data quality, onboarding, and governance activities while coordinating with procurement, finance, and compliance teams to ensure accurate supplier records.

The successful candidate will drive data integrity across ERP systems, lead UAT and data improvement initiatives, and provide coaching to end users on master data processes and SOPs.

Formación

• Advanced experience with ERP and procurement platforms (SAP, Oracle, Coupa, Ariba).
• Experience in supplier master data governance and data quality processes.
• Ability to collaborate with global stakeholders in a fast-paced shared services environment.

Responsabilidades

• Serve as the functional lead for supplier master data requests and inquiries.
• Oversee supplier onboarding, changes, banking updates, tax information updates, and deactivation requests.
• Validate supplier documentation for completeness, regulatory compliance, and internal controls.
• Maintain supplier master records across ERP, procurement, and workflow systems.
• Lead data quality reviews, duplicate analysis, and supplier record audits.
• Lead root cause analysis of supplier data issues and implement corrective actions.
• Provide leadership and training on supplier master data processes and SOPs.
• Lead communications for complex supplier issues with internal and external stakeholders.
• Drive continuous improvement to automate and standardize supplier data management.
• Lead cross-functional collaboration with Procurement, AP, Compliance, Tax, Treasury, and MDG teams.
• Own reporting, metrics, and KPI monitoring related to onboarding and data quality.
• Lead UAT, system implementations, upgrades, and process enhancements.
• Support audits with accurate documentation and evidence of controls.

Conocimientos

ERP experience

Procurement systems

Data governance

Data quality processes

Stakeholder collaboration

Herramientas

SAP

Oracle

Coupa

Ariba

Descripción del empleo

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Supplier Master Data Team Lead serves as the functional lead for the Supplier Master Data team, providing day-to-day guidance, workload coordination, and subject matter expertise while ensuring high-quality support across Supplier Information Management (SIM) and Procure-to-Pay (P2P) processes. This role is responsible for ensuring the accuracy, integrity, and governance of supplier master data to support procurement, invoice processing, payment execution, compliance requirements, and supplier lifecycle management. The position leads the execution of supplier master data operations while ensuring consistent application of governance standards, service levels, and operational excellence across the team. The Team Lead will lead supplier onboarding, supplier maintenance, data validation, risk and compliance reviews, and continuous improvement initiatives that enhance operational efficiency and user experience. This role requires advanced experience with ERP and procurement platforms (SAP, Oracle, Coupa, Ariba), supplier master data governance, workflow management, and data quality processes. The successful candidate will demonstrate exceptional attention to detail, analytical capabilities, customer service skills, and the ability to collaborate effectively with global stakeholders in a fast-paced shared services environment. This role follows an hybrid work schedule and is based in Monterrey, Mexico.

Responsibilities

• Serve as the functional lead and primary escalation point of contact for business units, suppliers, procurement teams, accounts payable, and other stakeholders regarding supplier master data requests and inquiries.
• Oversee supplier onboarding, supplier changes, banking updates, tax information updates, and supplier deactivation requests while ensuring compliance with company policies and data governance standards.
• Oversee the review and validation of supplier documentation to ensure completeness, accuracy, regulatory compliance, and adherence to internal controls.
• Ensure the team maintains supplier master records across ERP, procurement, and workflow systems while ensuring data integrity and consistency.
• Lead data quality reviews, duplicate analysis, supplier record audits, and data cleansing activities to improve overall master data accuracy.
• Lead root cause analysis of supplier data issues and implement corrective and preventive actions to improve process effectiveness.
• Oversee supplier onboarding and enablement activities, ensuring a positive supplier experience throughout the supplier lifecycle.
• Provide leadership, coaching, training and guidance to end users on supplier master data processes, policies, controls, and standard operating procedures (SOPs).
• Lead communications for complex supplier issues with suppliers and internal stakeholders through written and verbal channels to resolve inquiries and requests.
• Drive continuous improvement initiatives to automate, streamline, and standardize supplier data management processes while strengthening governance and compliance controls.
• Lead cross-functional collaboration with Procurement, Accounts Payable, Compliance, Tax, Treasury, and Master Data Governance teams on cross-functional initiatives.
• Own reporting, metrics, and KPI monitoring related to supplier onboarding, data quality, service levels, and operational performance.
• Lead User Acceptance Testing (UAT), system implementations, upgrades, and process enhancement initiatives.
• Support internal and external audit requests by providing accurate documentation and demonstrating compliance with established controls.