Sr Principal Consultant - Software - NetSuite Managed Services (ACS) / Remote

Ll Oefentherapie; Región Centro; A distancia; MXN 700.000 - 900.000; Jornada completa

Descripción de la vacante

Oracle NetSuite Professional Services is seeking a senior consultant to help identify and close value gaps in customers’ NetSuite environments. You will collaborate with customers to remediate gaps, architect solutions, and contribute to ongoing value delivery.

The role requires strong NetSuite ERP experience, 6+ years in relevant domains, and effective communication with executive stakeholders. Travel is modest to moderate. Join a fast-paced, strategic team driving cloud ERP success.

Formación

• 6+ years of domain experience in NetSuite ERP and related verticals.
• Experience with external consulting and C-suite interactions.

Responsabilidades

• Identify and document customer value gaps using SuiteReview methodology.
• Remediate gaps and build consensus with customers.
• Architect solutions including configurations and integrations with TS support.
• Define detailed functional requirements for automations and integrations.

Conocimientos

NetSuite ERP

Client communication

Requirements gathering

Integration experience

Project leadership

SuiteProjects

SuiteBilling

Advanced Revenue

Analytical thinking

Educación

Finance and/or Accounting background

Herramientas

SuiteProjects

SuiteBilling

Advanced Revenue

Descripción del empleo

Overview

The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level consultant, ideally with Software industry experience.

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that qualifies as cloud annual recurring revenue (ARR) and provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team fulfills the critical initial months of the service and is backed by our SuiteReview methodology. If you have a passion for helping Customers unlock the potential of their NetSuite investment and wish to join a dynamic, fast-paced and highly strategic team, we would like to hear from you!

Responsibilities

• Participate in the identification and documentation of customer’s NetSuite value gaps using our proprietary SuiteReview methodology
• Participate in driving the approach to remediate gaps, and build consensus with the Customer on the same
• Work with customers to remediate highest priority gaps
• Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
• Define detailed functional requirements for automations and integrations to NetSuite
• Work with TS team to design and unit test automations and integrations
• Perform quality reviews of deliverables developed by other team members
• Continue to increase product knowledge and pursue relevant certifications
• Collaborate with other ACS teams, including Technical, Product, Sales, Horizontal (NSAW, NSPP, etc)
• Follow essential internal business processes aligned toward delighting our Customers

Preferred Qualifications

• 6+ years of overall relevant domain experience in one or more of NetSuite’s core vertical markets
• Strong NetSuite ERP experience
• 2+ years external consulting role experience with sustained C-suite interactions
• Experience with defining requirements for complex customizations and integrations
• Proven custom development analysis, design, and testing skills
• Strong communication skills
• Knowledge and experience with SuiteProjects, Advanced Revenue, SuiteBilling and other advanced accounting processes
• Ability to evolve Customer business processes based on leading practices
• Passion for driving Customer satisfaction
• Project and/or team leadership experience
• Finance and/or Accounting professional and/or academic background a plus
• NetSuite ERP Consultant or other relevant product certifications a plus
• Ability to use a team of people with a broad range of functional, process, organizational change, and technical skills
• Ability to synthesize information into a coherent story, strategic vision, and implementation roadmap
• Travel Requirement: Modest to moderate, as appropriate