Sr. Manager, Infrastructure Engineering

Slalom; Región Centro; Presencial; MXN 2.613.696 - 3.049.312; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with match

Paid holidays and parental leave

Health, dental, and vision coverage

Descripción de la vacante

Slalom is seeking a Sr. Manager, Infrastructure Engineering to lead a team of engineers in Mexico. This role involves strategic oversight of infrastructure projects, team mentorship, and collaboration across departments.

The successful candidate will have a strong track record in leading infrastructure teams, hands-on engineering experience, and an ability to build effective project management practices. Compensation includes competitive salary, benefits, and flexibility.

Formación

• Proven track record of leading infrastructure engineering teams.
• Experience managing and developing engineering professionals.
• Partnership experience with Information Security and IT Support teams.

Responsabilidades

• Lead and mentor a team of engineers across systems and cloud.
• Drive delivery of infrastructure initiatives.
• Define and monitor operational metrics for service reliability.

Conocimientos

Hands-on engineering experience in cloud platforms

Project management proficiency

Mentorship and career development

Educación

Bachelor's degree in Computer Science or related field

Herramientas

Jira

Microsoft 365

ServiceNow

Descripción del empleo

Reports to: Director, Infrastructure & Endpoint Services

We are looking for a seasoned, hands‑on technical leader to join our team as Sr. Manager, Infrastructure Engineering. This high‑impact role is responsible for driving strategy, prioritization, and execution across systems, cloud, and network engineering. You will lead a team of five engineers and partner closely with Enterprise Architecture, Information Security, and Support to deliver reliable, scalable, and secure infrastructure.

The right person for this role is comfortable setting technical direction while staying close to the work; partnering directly with the team to deliver results. You thrive in environments where strong people, processes, and infrastructure matter equally.

What You’ll Do

• Lead, mentor, and support the professional development and career growth of a team of five engineers spanning systems, cloud, and network disciplines.
• Build a culture of collaboration and continuous improvement, creating an environment where engineers can do their best work.
• Conduct regular 1:1s to provide coaching, feedback, and guidance; establish clear performance expectations and accountability.
• Manage team capacity to ensure the team is positioned for long‑term success.
• Partner with the Director of Infrastructure & Endpoint Services to align team goals with broader organizational strategy.

Technical Strategy & Execution

• Assess, prioritize, and drive delivery of infrastructure initiatives across systems engineering, cloud platforms, and network infrastructure.
• Serve as a technical thought leader, contributing to architectural decisions, reviewing solutions, and participating directly in hands‑on work when needed.
• Partner with Enterprise Architecture and Information Security to ensure infrastructure design, operations, and access management meet security and compliance requirements.
• Collaborate with the Support team and other partner teams to act as a point of escalation for critical infrastructure issues and outages; including on‑call management.
• Define and monitor operational metrics including service availability, reliability, incident response, and project delivery.
• Champion automation, documentation, and process improvements to drive operational efficiency across all functional areas of the team.
• Own and manage the infrastructure project portfolio, including intake, prioritization, planning, and delivery tracking.
• Build and facilitate project and portfolio management practices using tools like Jira, ensuring visibility and accountability across the team.
• Communicate project status, risks, and milestones clearly and consistently to stakeholders, including the Director of Infrastructure & Endpoint Services.
• Drive on‑time, high‑quality delivery by helping the team break down complex initiatives into actionable work.

What You’ll Bring

• A proven track record of success leading infrastructure engineering teams — including hands‑on engineering experience in one or more of the following: cloud platforms (AWS, Azure, GCP), systems engineering, or network infrastructure.
• Demonstrated experience managing and developing engineers, with a genuine commitment to mentorship and career development.
• Strong proficiency with project and portfolio management — including practical experience with tools like Jira and the ability to build and sustain PM practices across a team.
• Experience partnering cross‑functionally with teams such as Information Security, IT Support, and business stakeholders to deliver complex infrastructure programs.
• A bachelor's degree in Computer Science, Information Technology, or a related field — or equivalent professional experience. Relevant certifications (AWS, Azure, GCP, etc.) are a plus.

Technologies and Tools

Experience or familiarity with the following tools and platforms is a plus:

• Project Management: Jira, Confluence, ServiceNow
• Monitoring & Security: LogicMonitor, Rapid7
• Productivity & Collaboration: Microsoft 365
• Automation: IaC, Python, PowerShell, Bash, AWS CLI

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long‑term disability. We also offer yearly $350 reimbursement account for any well‑being‑related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for this position is $150,000 to 175,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [e-mail].

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.