Sr/Lead QA

Turtle Trax S.A.; Región Centro; Remote; MXN 300,000 - 460,000; Full time

Job summary

Turtle Trax S.A. is seeking a QA professional to execute test cases, document defects, validate fixes, and support UAT for the SLAMNET-Parcel implementation in Mexico.

You will create and run test scenarios, analyze data flows and business rules, report issues with reproduction steps and evidence, and assist in go-live stabilization in a remote setting with bilingual requirements.

Qualifications

• Experience as a Test Automation Engineer, Tester, QA Analyst, or Application Support Analyst.
• Knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows.
• Ability to translate functional requirements into test cases, validation steps and expected results.
• Experience performing functional, regression, integration testing, defect validation, and UAT support.
• Experience documenting defects clearly and working with technical teams or vendors on issue resolution.
• Strong analytical skills to troubleshoot issues and determine cause (functionality, data, configuration, or user execution).
• Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar.
• Good written and verbal communication; detail-oriented and organized.

Responsibilities

• Execute QA testing activities for SLAMNET-Parcel implementation in Mexico based on defined test plans and acceptance criteria.
• Create, execute, and document test cases, scenarios, results and supporting evidence.
• Validate system functionality to support Mexico Brokerage operational needs, including parcel processing and data flows.
• Identify, document, and report defects with clear reproduction steps, expected vs. actual results, and impact.
• Support defect triage with the QA Lead, vendor, technical teams, and business users to clarify issues.
• Perform functional, regression, integration, and UAT testing as required during the lifecycle.
• Provide second-level support by analyzing issues and validating whether defects are functional, data, or configuration related.
• Support business users during testing and stabilization; reproduce issues and coordinate follow-up.
• Maintain accurate testing documentation, defect logs, issue status, and validation evidence.
• Participate in status meetings and provide updates on test activities, open issues, risks, and blockers.
• Support go-live and post-go-live stabilization activities, including production issue validation with vendor teams.

Job description

We are looking for a QA to executes test cases, documents defects, validates fixes, supports UAT, analyzes second-level support issues, and provides testing evidence for SLAMNET-Parcel.

Key responsibilities:

• Execute QA testing activities for the SLAMNET-Parcel implementation in Mexico, based on defined test plans, business requirements, and acceptance criteria.
• Create, execute, and document test cases, test scenarios, test results, and supporting evidence for SLAMNET-Parcel functionalities.
• Validate that system functionality supports Mexico Brokerage operational needs, including parcel processing, exception handling, data flows, and business rules.
• Identify, document, and report defects with clear reproduction steps, expected results, actual results, screenshots, logs, and business impact when applicable.
• Support defect triage by working with the QA Lead, vendor, technical teams, and business users to clarify issues and validate fixes.
• Perform functional, regression, integration, and UAT support testing as required during the implementation lifecycle.
• Provide second-level support for SLAMNET-Parcel by analyzing reported issues, validating whether they are functional defects, user issues, data issues, or configuration-related problems.
• Support business users during testing and stabilization by helping reproduce issues, documenting findings, and coordinating follow-up with the QA Lead.
• Maintain accurate testing documentation, defect logs, issue status, and validation evidence.
• Participate in daily or weekly implementation status meetings, providing updates on assigned test activities, open issues, risks, and blockers.
• Support go-live and post-go-live stabilization activities, including production issue validation and coordination with vendor support teams.

Required Qualifications:

• Experience as a Test Automation Engineer, Tester, Business QA Analyst, or Application Support Analyst in system implementation or production support environments.
• Knowledge of Mexico Brokerage processes, customs clearance, parcel operations, logistics, or transportation workflows is required.
• Ability to understand functional requirements and convert them into test cases, validation steps, and expected results.
• Experience executing functional testing, regression testing, integration testing, defect validation, and UAT support.
• Experience documenting defects clearly and working with technical teams or vendors to support issue resolution.
• Strong analytical skills to troubleshoot application issues and determine whether issues are related to functionality, configuration, data, process, or user execution.
• Familiarity with QA/test management or issue tracking tools such as Jira, Azure DevOps, ServiceNow, HP ALM, or similar.
• Good written and verbal communication skills, with the ability to explain issues clearly to business and technical audiences.
• Detail-oriented, organized, and capable of managing multiple assigned test cases or support tickets simultaneously.
• English and Spanish communication skills preferred.

MX Brokerage Knowledge Required

SLAMNET Application/Tool

Adavanced english

Remote