SQL DBA

Infosys; Monterrey; Presencial; MXN 732,000 - 1,100,000; Jornada completa

Descripción de la vacante

A global leader in digital services is seeking an experienced SQL Server administrator in Monterrey, Mexico. The role includes supporting SQL DB servers, monitoring database performance, and executing migrations. Candidates should have 5 to 7 years of experience with SQL Server and excellent communication skills. This full-time position offers opportunities for growth and project management in a collaborative environment.

Servicios

Continuous learning opportunities

Health and wellness benefits

Flexible working hours

Formación

• 5 to 7 years’ experience in SQL Server and knowledge of other RDBMS databases.
• Excellent analytical and communication skills.
• Experience with ITIL processes.

Responsabilidades

• Support 1000+ SQL DB servers and provide on-call support.
• Monitor and tune database performance.
• Plan and execute database migration from Microsoft SQL Server to Postgre.

Conocimientos

SQL Server administration

Communication

Project management

Database performance tuning

Team collaboration

Educación

Bachelor's degree from an accredited institution

Microsoft SQL Server administration certification

Herramientas

BMC Remedy

IBM TSM

Avamar

Dell DDP Boost

Descripción del empleo

Job Description

• Supports the day to day availability and performance of SQL Server operational support systems including the ability to troubleshoot and isolate moderate to complex system/application issues for SQL Server based operating systems and hardware.
• Proposes and implements complex system enhancements (software and hardware updates) that improve the performance and reliability of the system. Manages the configuration of the SQL Server.
• Supports the rollout of complex projects that impact SQL Server operational support systems. Installing, configuring, and testing different product sets on SQL Server 2008R2, 2012, 2014, 2016, 2017 and 2019.
• Provides 24x7 support on a rotating basis, responsible for performing the job in accordance with the client vision and values.

Roles & Responsibilities

• Responsible to support 1000+ SQL DB servers (2000 to 2019) and provide on‑call support.
• Responsible for all operational aspects of SQL Server database systems including performance, integrity and security.
• Plan and execute database migration from Microsoft SQL Server to Postgre.
• Respond to incidents, troubleshoot issues and provide advice on improving database performance.
• Monitor performance of the database and the database servers; determine optimal performance parameters for the database server, operating system etc. and tune as needed.
• Carry out periodic maintenance of the database including table extents, indexes etc.
• Carry out periodic maintenance of the database platform in terms of software updates, security updates and service packs.
• Plan, test and execute a data migration from a Microsoft SQL Server DBMS to Postgre.
• Ensure that redundant database systems are properly maintained, and that they are available for activation as and when required.
• Carry out database design tasks in conjunction with the software development team and implement enhancements and modifications to the database.
• Monitor database logs and take corrective action on issues if required.
• Participate in 24x7 on‑call support on a weekly rotating schedule, including weekends.
• Develop and maintain Standard Operating Procedures/documentation.
• Experience in legacy DB versions (SQL Server 200, 2005, 2008) as part of migrations to Postgre and upgrade to SQL Server 2019.
• Provide escalation support for database related issues.
• Share knowledge and mentor junior team members as needed.
• Develop administration automation and monitoring scripts as needed.

Required Industry Experience

• 5 to 7 years’ experience in SQL Server and knowledge of other RDBMS databases.

Required Functional Experience

• Excellent communication, interpersonal, analytical skills.
• Planning and coordination skills.
• Experience with project management.
• Experience in vendor management.
• Experience with ITIL Incident, Change, Problem, Release management processes.
• Experience and desire to work in a management consulting environment.
• Experience resolving complex technical problems through a defined escalation process.
• Excellent written and verbal communication skills.
• Strong time management, process improvement, and scheduling skills.
• Able to work and communicate across multiple departments.
• Provides strategic/visionary recommendations.
• Establishes methods and procedures for the team.
• Initiates and owns process improvements and conveys changes to others, gaining organizational support for making changes.
• Extensive knowledge of key client systems and processes.

Required Education and Certifications

• Bachelor's degree from an accredited institution.
• Microsoft SQL Server administration (preferred).

Additional Requirements

• Experience with backup technologies such as IBM TSM, Avamar and Dell DDP Boost.
• Experience working on ITSM tool BMC Remedy.

EEO / About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO: Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.

Location

Country: Mexico

State / Region / Province: Jalisco, Mexico, Nuevo León

Work Location: Guadalajara, Mexico City, Monterrey

Interest Group: Infy Mexico

Domain: IT Infrastructure Planning & Management, IT Service Management

Skillset: Technology | Backup Administration | EMC Avamar, Technology | infrastructure-database administration | SQL administration, Technology | PeopleSoft | Sys Admin and DBA

Company: Infosys Mexico

Role Designation: 835ATECHLD Technology Lead