Specialist, Sales Training

AbbVie; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa farmacéutica líder en Ciudad de México busca implementar estrategias de CRM y administrar plataformas de formación para personal de ventas. Se requiere experiencia en desarrollo ágil, habilidades de comunicación y un título universitario. La empresa ofrece un entorno de trabajo dinámico y oportunidades para el crecimiento profesional.

Formación

• Experiencia en desarrollo ágil de software y uso de plataformas de entrenamiento.
• Capacidad para coordinar procesos de entrenamiento y proyectos.
• Habilidad para generar informes de capacitación.

Responsabilidades

• Implementar la estrategia de CRM y market assessment.
• Administrar plataformas de aprendizaje de AbbVie.
• Mejorar continuamente el contenido de capacitación utilizando nuevas tecnologías.

Conocimientos

Comunicación verbal y escrita

Conocimientos intermedios de inglés

Administración de plataformas de entrenamiento

Educación

Licenciatura en administración de empresas, marketing, ciencia o un campo relacionado

Herramientas

Plataformas digitales de entrenamiento

Descripción del empleo

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com.

Job Description

Implementar la estrategia de CRM, market assessment y business intelligence para las áreas terapéuticas asignadas, que den información de valor para la toma de decisiones en todos los niveles de la organización.

Qualifications

• Coordinate training processes and projects (delivery and tracking) primarily for IFT
  personnel aligned with Managers and brand/training strategy focusing on product
  and sales knowledge.
  • Obtain needs in the field to create and update skills processes with people in the
  field.
  • Administrate Abbvie Learning platforms (ALC, Abbvie Campus) and training
  innovative tools.
  • Generate continuous training reports.
  • Works within AbbVie’s business code of conduct, policies and all applicable laws and
  regulations.
• Administration and tracking of AbbVie training platforms (ALC, Abbvie Campus),
  including uploading of on-line courses for all affiliate and sales force tracking.
  • Lead custom projects including coordination, preparation of files, and evaluation of proofs
  and print aligned with Training Managers:
  - Coordinate the delivery of Sales Force training needs diagnosis in TAs
  - Knowledge (by brand) that will support brand plans execution.
  - Coordinate and deliver training courses of TA´s knowledge and Challenger for
  Sales teams (by brand) and evaluate the positive transfer of training.
  - Deliver content in response to local needs within the global framework by using
  innovative tools (gamification tools as Gamelearn, Training Arcade and surveys).
  • Observe Field Sales team in role plays, providing constructive feedback after
  observation.
  • Lead custom projects including coordination, preparation of files, and evaluation.
  • Assure compliance with corporate and department policies and procedures.
  • Continuously improve training content by using new methods and technology that willincrease training effectiveness.

Additional Information

• Internal: CEx (Training Managers, CEx Director), Commercial – marketing & IFT, KAMs, Purchase department, medical, OEC.
• External: Training Suppliers
• Bachelor’s degree (business management, marketing, science or a related field is required)
• Intermediate level of English language (speaking and writing).
• Experience with agile software development and usage of training platforms- digital environment.
• Excellent written and verbal communication skills.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html