Spanish-Speaking Customer Service Pro - Growth

Concentrix - CA; Santiago de Querétaro; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A global customer engagement company is looking for Customer Service Agents in Mexico City. This role involves handling customer inquiries through calls and the Internet, providing resolutions to routine issues. The ideal candidate has strong communication skills, a high school diploma, and some call center experience. The company promotes a positive work environment and offers diverse career opportunities.

Servicios

Diverse global organization

Career development opportunities

Performance incentives

Inclusive perks and benefits

Formación

• Intermediate - Advanced English level required.
• 6+ months experience in Call center customer service preferred.
• Able to adapt to constant changes in the work environment.

Responsabilidades

• Provide excellent customer service via calls and online.
• Troubleshoot customer issues with effective solutions.
• Maintain professionalism in all customer interactions.

Conocimientos

Customer service orientation

Communication skills

Attention to detail

Multitasking

Problem-solving

Educación

High School diploma or equivalent

Descripción del empleo

A global customer engagement company is looking for Customer Service Agents in Mexico City. This role involves handling customer inquiries through calls and the Internet, providing resolutions to routine issues. The ideal candidate has strong communication skills, a high school diploma, and some call center experience. The company promotes a positive work environment and offers diverse career opportunities.