Spa Concierge: Elevate Guest Experience & Reservations

Marriott Worldwide; Tepic; Presencial; MXN 359,000 - 540,000; Jornada completa

Descripción de la vacante

A leading hospitality brand is seeking a skilled individual for a position at their luxurious spa in Mexico. The ideal candidate will manage guest reservations, confirm appointments, and promote spa services. Strong customer service and communication skills are essential, along with the ability to handle payments securely. This full-time role offers the chance to be part of a respected team dedicated to providing outstanding guest experiences.

Formación

• Strong customer service skills to provide an excellent guest experience.
• Ability to maintain a professional appearance and demeanor.
• Experience with cash handling and payment processing.

Responsabilidades

• Schedule services for guests using reservation software.
• Confirm scheduled services with guests via phone.
• Promote and sell spa and salon services to guests.
• Process payments and maintain accurate records.

Conocimientos

Customer service

Communication

Attention to detail

Sales promotion

Descripción del empleo

A leading hospitality brand is seeking a skilled individual for a position at their luxurious spa in Mexico. The ideal candidate will manage guest reservations, confirm appointments, and promote spa services. Strong customer service and communication skills are essential, along with the ability to handle payments securely. This full-time role offers the chance to be part of a respected team dedicated to providing outstanding guest experiences.