Solutions Engineer

FDE Times; Ciudad de México; Hybrid; MXN 600,000 - 1,000,000; Full time

Benefits offered by this job

Incredibly flexible working

Regular company lunches

Birthday celebrations

Private Medical

Dental for you and your family

Global working opportunities

Generous holiday allowance

Pension/401K matching

Working from home allowance

Job summary

Speechmatics seeks a Solutions Engineer to drive the technical pre-sales journey from discovery to close. You will design practical solutions by understanding security, scale, integrations, and workflows, and build technical demos and PoCs.

Expect to deploy environments in cloud or on-prem, and write lightweight integrations to support testing. You'll travel for global showcases and collaborate with Sales to guide customers toward successful outcomes.

Qualifications

• Hands-on customer-facing technical experience.

Responsibilities

• Lead technical pre-sales from discovery to close.
• Design practical solutions from customer requirements.
• Build demos, prototypes, and PoCs.
• Deploy/configure environments in cloud or on-prem.
• Write scripts for demos and testing (Python/JS).
• Troubleshoot challenges and guide customers to outcomes.
• Deliver technical presentations to customers and partners.
• Support conferences and showcases globally, including travel.
• Share knowledge with Sales to keep platform updated.

Skills

Python

JavaScript

REST APIs

WebSocket

Cloud deployment

Linux

Containers

Problem solving

Communication

Self-motivated

Team collaboration

Tools

Git

Job description

As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey, from discovery and solution design to proof-of-concept delivery and technical validation.

This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems.

You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers.

What You’ll Be Doing

• Partnering with Sales to lead the technical pre-sales process from discovery to close
• Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions
• Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs)
• Deploying and configuring environments in cloud or on-prem setups for customer evaluations
• Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing
• Troubleshooting customer challenges and guiding them toward successful outcomes
• Delivering engaging technical presentations to customers, partners, and events
• Supporting conferences and showcases globally, including international travel, to deliver compelling technical demonstrations
• Sharing knowledge internally and helping Sales stay up to date as our platform evolves

Who We’re Looking For

• Previous experience working in a customer-facing technical role (Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar)
• Hands-on programming ability - ideally Python/JavaScript
• Comfortable working with APIs (REST and WebSocket), integrations, and technical troubleshooting
• Experience deploying or configuring software in cloud, Linux, containers, or networked environments
• Strong problem-solving skills and ability to translate customer needs into workable solutions
• Confident communicator who enjoys working directly with customers
• Self-motivated, curious, and eager to learn new technologies quickly
• Collaborative mindset and ability to manage multiple opportunities simultaneously

Who we are

Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack irrespective of their industry or use case – making it the go-to solution to harness useful information from speech.

Joining us means working with some of the smartest minds around the world, focused on cutting-edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first; we’ll do all we can to help you develop your skills and give you the tools you need to thrive. Our Focus Fridays give you an undisturbed day of focus, offset with Together Tuesdays when we have our team meetings, so you've always got the right balance.

We have structured a hybrid approach that includes 2-3 designated office days each week. This arrangement ensures that while we embrace the advantages of remote work, we also maintain the vital connection and synergy that only in-person interactions can foster.

What we can offer you

• incredibly flexible working
• regular company lunches
• birthday celebrations
• Private Medical
• Dental for you and your family
• global working opportunities
• generous holiday allowance
• pension/401K matching
• working from home allowance for tech or home office equipment (on top of your choice of laptop and accessories of course)
• our approach to parental leave is designed to support employees globally
• support in place for parents (including adoption assistance and reproductive health services) to ensure they have the time and financial resources needed to care for their growing families.

No matter what stage of your career you’re at - from paid internships and first-job opportunities through to management and senior positions - we’ll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work.

At Speechmatics, our mission is simple: Understand Every Voice out there.

That's not just about our tech – it's the heart and soul of who we are. We welcome different experiences, viewpoints, and identities.

For us, it’s not just the right thing to do; it’s our catalyst for sparking innovation and creativity. Our teams thrive in an environment that celebrates and supports everyone – no matter their gender, identity or expression, race, disability, age, sexual orientation, religion, belief, marital status, national origin, veteran status, pregnancy, or maternity status.

But we don’t just open the door to diversity – we actively welcome it. Why? Because we believe every unique voice adds something special to our team, leading us to smarter solutions and a better workplace.

So, come as you are and join our Speechling community. We’re building a place where every voice not only gets heard but is also respected and valued.

For more information on us, please visit our website and follow Speechmatics on our social channels via Twitter, Facebook, LinkedIn, and YouTube.

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

#LI-Hybrid