SOC Analyst: Protect & Elevate Security Operations

Concord; Ciudad de México; Presencial; MXN 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Grocery Vouchers

Internet Bonus

Medical Insurance

Life Insurance

Dental Insurance

Law Benefits

Descripción de la vacante

Concord Servicing seeks a SOC Analyst to protect our information systems and data from unauthorized access. You will contribute to our security posture, ensuring regulatory compliance and best practices across the organization.

Responsibilities include monitoring alerts, triaging issues, analyzing emails for threats, and leading security incident investigations. You will communicate with stakeholders and support SOC automation initiatives while maintaining runbooks and procedures.

Formación

• 3–5 years in a SOC or security operations role.
• Understanding of attack techniques and alert-to-investigation lifecycle.
• Experience with ticketing systems and incident reporting.

Responsabilidades

• Monitor security alerts and determine escalation paths.
• Triage issues, identify solutions, and escalate in a fast-paced environment.
• Review phishing and malware emails; perform searches, releases, and remediation.
• Gather, report, and present metrics on security systems and incidents.
• Participate in security incident investigations and prepare reports.
• Act as liaison for information security service providers.
• Communicate technical concepts to non-technical stakeholders.
• Manage security tickets from creation to resolution according to SLAs.
• Develop and maintain SOC runbooks and processes.
• Assist in maintenance of security systems and automation initiatives.

Conocimientos

SOC experience

Analytical skills

Communication

Educación

Bachelor's degree

Herramientas

SIEM/SOAR

EDR

Email security

Descripción del empleo

Concord Servicing seeks a SOC Analyst to protect our information systems and data from unauthorized access. You will contribute to our security posture, ensuring regulatory compliance and best practices across the organization.

Responsibilities include monitoring alerts, triaging issues, analyzing emails for threats, and leading security incident investigations. You will communicate with stakeholders and support SOC automation initiatives while maintaining runbooks and procedures.