SLP Specialist, Security and Loss Prevention

Amazon Inc.; Tlajomulco; Presencial; MXN 248.000 - 413.000; Jornada completa

Descripción de la vacante

Amazon Inc. in Mexico seeks an SLP Specialist to protect people, products, and data across designated sites. You will lead investigations, assess vulnerabilities, and coordinate with internal teams and external partners to strengthen security and incident response.

The role supports 24/7 operations, requires lifting up to 49 pounds, and may involve up to 25% travel. Prior loss prevention and data analysis experience is valuable for risk mitigation and ensuring compliance.

Formación

• Experience in security service, loss prevention, or related fields.
• Proficient in MS Excel and MS Office.
• Willing to work flexible schedule including weekends and holidays.
• High school diploma or equivalent.

Responsabilidades

• Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents.
• Identify vulnerabilities and define mitigating actions while ensuring legal and ethical standards.
• Serve as department liaison and security/crisis management SME for site leadership.
• Develop strategies for alarm reduction and perform system diagnostics with internal and external partners.
• This role requires travel up to 25% domestically when applicable.
• Lift up to 49 pounds and work shifts up to 12 hours, in varying noise and temperature conditions.
• Cover 24/7 operations including nights, weekends, and holidays.

Conocimientos

Security service experience

Loss prevention

Investigations

Data analytics

Inventory control

Quality assurance

Risk management

Educación

High school diploma or equivalent

Herramientas

Excel

MS Office Suite

Descripción del empleo

SLP Specialist, Security and Loss Prevention

Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses.

The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams throughout the organization.

Key job responsibilities

• Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
• Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department’s performance
• Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
• Domestic regional travel up to 25% of the time when applicable.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
• This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.

A day in the life

As a SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You will perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, and you contribute to developing mitigating measures to address them. You play a key role in maintaining the physical integrity of our fulfillment, logistics and retail operations locations by auditing and monitoring the health status of our systems with subject matter experts and external suppliers to maintain their functionality. You will interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.

About the team

Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.

Basic Qualifications

• Experience in security service, loss prevention, asset protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or a related field
• Experience with MS Office Professional Suite, including intermediate knowledge of Excel
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• High school diploma or equivalent

Preferred Qualifications

• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
• Experience within a distribution center, logistics, or manufacturing environment
• Experience in workplace violence, emergency response, crisis management, and business continuity practices
• Experience in security and loss prevention within supply chain, including significant experience in a distribution and logistics environment at management level
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.