SLP Specialist, INTL, Security & Loss Prevention

Amazon Inc.; Estado de México; On-site; MXN 300,000 - 480,000; Full time

Job summary

Amazon Inc. is seeking a Security Operations professional to enhance performance, ensure SOX controls, and investigate incidents across multiple facilities. You will work with internal partners to align actions with the company vision and security model.

The role requires agile problem-solving, strong communication, and the ability to handle data-driven analyses in a fast-paced environment in Mexico. B1 English and shift flexibility are required.

Qualifications

• 2+ years in security services or related fields such as asset protection, audit, risk management or inventory control.
• Proficient with MS Office including Excel.
• Shift work may be required, including nights, weekends and public holidays.

Responsibilities

• Enhance, track, and report on KPIs to drive performance improvements.
• Ensure SOX internal controls related to area are fulfilled.
• Assist with investigations of theft and fraud; conduct interviews as needed.
• Inspire performance excellence among security services team members.
• Coordinate data collection and analysis from multiple FCs to generate strategic insights.

Skills

MS Office (Excel)

English - B1 level

Strong communication

Analytical skills

Education

High school diploma or equivalent

Bachelor’s degree (on track or in progress)

Tools

SQL

MySQL

Access

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Key job responsibilities

• Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
• Ensure internal controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
• Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
• Inspire performance excellence on the part of all security services team members
• Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
• Meet or surpass your objectives that align with security service model
• Identify, promote and implement security best practices in a designated FC
• Serve as department's liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies and the department's performance
• Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
• Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
• Coordinate data collection, through database polling or data entry, from multiple FCs; and conduct analysis generating strategic and tactical interpretations

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 2+ year experience in security services, asset protection, audit, risk management, inventory control, quality assurance, or other related field
• Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
• High school diploma or equivalent
• B1, Basic - Intermediate English Level
• Shift work will be required, potentially to include nights, weekends and Public Holidays

Preferred Qualifications

• Familiarity with Lean Six Sigma concepts desired and certification
• Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
• Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is a plus
• Bachelor's degree or on track to obtaining a Bachelor's degree in less than one year
• Experience with warehouse or distribution center services
• Workplace Violence and/or Business Continuity experience
• Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
• Demonstrated ability to work independently with off-site supervision
• Strong oral and written communication skills
• Comfortable working in a fast-paced and multi-tasking environment
• Analytical experience in performance based, action and results oriented setting
• Proficiency in both Spanish and English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.