Shipping Operations Lead

Johnson Controls; Monterrey; On-site; MXN 420,000 - 540,000; Full time

Job summary

Johnson Controls in Monterrey, MX, is seeking a Shipping Supervisor to oversee the shipping department, manage staffing and schedules, and partner with internal teams to ensure service standards. The role focuses on accuracy, inventory control, and compliance with transport and safety regulations.

The ideal candidate leads a team, drives improvements, and reports using MS Office and shipping software, while maintaining high customer satisfaction and operational excellence.

Qualifications

• Bachelor’s degree in business, logistics, or a related field.
• 3+ years of experience in shipping and receiving or warehouse management.
• Advanced English proficiency; strong leadership and organizational skills.

Responsibilities

• Oversee shipping operations to ensure efficiency and accuracy.
• Manage daily schedules and supervise shipping staff.
• Coordinate with other departments to support service levels and shipment readiness.
• Train team on shipping procedures, documentation, and service standards.
• Monitor shipping quality, delivery performance, and customer satisfaction.
• Develop and implement shipping improvements and process optimizations.
• Use Microsoft Office and shipping software to track activity and support reporting.
• Own outcomes with accountability, safety, and integrity.

Skills

Leadership

Communication

Organizational skills

Microsoft Office

Shipping software

English (Advanced)

Education

Bachelor's degree in business/logistics

Tools

Shipping software

Job description

Johnson Controls in Monterrey, MX, is seeking a Shipping Supervisor to oversee the shipping department, manage staffing and schedules, and partner with internal teams to ensure service standards. The role focuses on accuracy, inventory control, and compliance with transport and safety regulations.

The ideal candidate leads a team, drives improvements, and reports using MS Office and shipping software, while maintaining high customer satisfaction and operational excellence.