Servicio al Cliente

UPS; San Nicolás de los Garza; Presencial; MXN 350.000 - 520.000; Jornada completa

Descripción de la vacante

UPS in Mexico is seeking a Classification Specialist to apply import/export regulations, determine eligibility for regulatory programs, and liaise with government entities on customs declarations and tax payments.

You will use GROI and related tools to substantiate decisions, verify Country of Origin, and manage product data. You will also educate customers on regulatory procedures and maintain accuracy in records and systems.

Formación

• Strong knowledge of US Customs and Border Protection regulations.
• Bachelor's degree (or internationally comparable degree) preferred.
• International Trade, Logistics or Freight Forwarding experience preferred.

Responsabilidades

• Substantiates classification decisions using GROI, Explanatory Notes, CROSS and other resources.
• Engages in Country of Origin verification projects, contacting suppliers to obtain correct Country of Origin.
• Manages and organizes product databases and classification information in Excel and Access.
• Enters product classifications and substantiation into proprietary operating system.
• Communicates proactively with customers, educating them on regulatory procedures.

Conocimientos

Regulatory knowledge

Educación

Bachelor's degree or international equivalent

Descripción del empleo

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Job Description

Job Summary

This position uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments.

Responsibilities

• Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.
• Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products.
• Manages and organizes product databases and classification information in Excel and Access.
• Enters product classifications and substantiation into proprietary operating system.
• Communicates proactively with customers including educating customers on regulatory procedures.

Qualifications

• Strong knowledge of US Customs and Border Protection Regulations
• Bachelor's Degree (or Internationally Comparable Degree) - Preferred
• International Trade, Logistics or Freight Forwarding experience - Preferred

Employee Type

• Previous experience with classification and/or FTA determination - Preferred
• Seasonal (estacional)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.