ServiceNow Sr. Developer with integrations

Infosys; Monterrey; Presencial; MXN 700,000 - 900,000; Jornada completa

Descripción de la vacante

A global digital services and consulting leader is seeking a ServiceNow Senior Developer to focus on complex integrations between ServiceNow and other systems. The ideal candidate will have over 7 years of experience in ITSM, strong coding skills, and the ability to lead development teams. This role is based in Monterrey, offering significant opportunities for professional growth and a collaborative environment.

Formación

• 7+ years overall experience in designing and implementing ITSM and ITOM processes.
• Strong expertise in REST/SOAP integrations and MID Server.
• Experience integrating ServiceNow with tools such as SAP and Workday.

Responsabilidades

• Serve as primary technical point-of-contact for ServiceNow integrations.
• Lead design and development of ServiceNow integrations using various technologies.
• Mentor junior developers and contribute to best practices in integration development.

Conocimientos

REST/SOAP APIs

IntegrationHub

JavaScript

Python scripting

Experience with SAP

Educación

ServiceNow Certified Application Developer or Integration Specialist

Descripción del empleo

Overview

ServiceNow Senior Developer with Integrations — ServiceNow Solution Consultant position is a technical role responsible for design, providing guidance and consulting on client facing solutions leveraging the ServiceNow platform and Integrations. This position will be focused on complex integrations between ServiceNow and the other upstream and downstream systems ensuring seamless data exchange and process automation across the enterprise.

Responsibilities

• Serve as primary technical point-of-contact for ServiceNow platform capabilities and integrations in the project and as the face of the development team to the customer.
• Collaborate with business analysts and stakeholders to understand integration requirements and translate them into scalable solutions.
• Lead the design and development of ServiceNow integrations using REST, SOAP, MID Server, IntegrationHub, and other technologies.
• Develop and maintain custom APIs, web services, and data transformation logic.
• Ensure data integrity, security, and performance across integrated systems.
• Troubleshoot and resolve integration issues, including performance bottlenecks and data mismatches.
• Maintain documentation for integration architecture, data flows, and technical specifications.
• Mentor junior developers and contribute to best practices in integration development.
• Facilitate client workshops and conduct interviews to drive stakeholder consensus on requirements and solutions.
• Ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems.
• Write/estimate Stories, monitor developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated.
• Leads the Team in implementation of technical best practices, policies and procedures.
• Responsible for Prototype building, Sprint demos, delivery of additional development artifacts and documentation.
• Help mentor Developers, Technical Consultants, and other Solution Architects in relation to technical design standards and implementation of best practices.

Skills and Experience

• 7+ years overall experience in designing and implementing complex ITSM, ITOM (CMDB, CSDM), Scoped application and ITIL processes with at least 5 years focused on integrations.
• Strong expertise in REST/SOAP APIs, IntegrationHub, Flow Designer, and MID Server.
• Experience integrating ServiceNow with tools such as SAP, Workday, Azure AD, Jira, SCCM, or custom applications.
• Proficiency in JavaScript, JSON, XML, and PowerShell or Python scripting.
• Experience in design and configuring MID servers.
• Familiarity with ITSM, CMDB, ITOM, and HRSD modules.
• At least 10 distinct integrations experience like Teams, PagerDuty, Azure, Slack, SAP.

Certifications/Trainings

• ServiceNow Certified Application Developer or Integration Specialist certification preferred

EEO/About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Country

Mexico

State / Region / Province

Jalisco, Mexico, Nuevo Léon

Work Location

Guadalajara, Mexico City, Monterrey

Interest Group

Infy Mexico

Domain

Hi -Tech, Manufacturing

Skillset

Process|Enterprise Package processes|EAI Implementation Process, Technology|Infra_ToolAdministration-ITSM|ServiceNow, Technology|Infra_ToolAdministration-ITSM|ServiceNow-HRSD

Company

Infosys Mexico

Role Designation

2015BCONSL Consultant