Servicenow Architect

F-America; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global technology firm is seeking a Senior ServiceNow Architect to lead the design and implementation of ServiceNow across North America. This role involves strategic leadership, collaboration with cross-functional teams, and ensuring successful platform adoption. Ideal candidates should have over 7 years of experience, with a strong background in multiple ServiceNow modules and excellent communication skills. A Bachelor's degree is required, and the position offers attractive compensation.

Servicios

Fast-growing organization

Innovative working environment

Opportunity to impact transformations

Formación

• 7+ years of experience with ServiceNow, including knowledge of multiple modules.
• Strong technical expertise in platform design and best practices.
• Proven track record of implementing ServiceNow modules.

Responsabilidades

• Lead design and implementation of ServiceNow platform.
• Develop and refine ServiceNow roadmap aligning with goals.
• Guide technical teams in development and implementation efforts.

Conocimientos

ServiceNow Implementation

Technical Leadership

Stakeholder Engagement

Communication Skills

Mentorship

Educación

Bachelor Degree

Descripción del empleo

Work Location

Latin America

Join Us

ServiceNow Architect for Long-Term Project in LATAM with Attractive Compensation!

Job Brief

We are seeking an experienced ServiceNow Architect to lead the design, implementation, and optimization of ServiceNow platform for our customers in North America.

This role offers a unique opportunity to shape the roadmap and drive transformational value, within IT, business teams and across the broader enterprise.

Responsibilities

• Provide strategic and technical leadership to business teams, IT, and ServiceNow developers on the ServiceNow platform, across ITSM, ITBM, CMDB, SLM, SAM, IRM, and Workplace Service Delivery modules.
• Develop and refine the ServiceNow roadmap, aligning with organizational goals pertaining to low‑code, citizen development and automation to maximize return on investment.
• Guide technical teams in development, configuration and implementation efforts for projects.
• Partner with stakeholders to expand ServiceNow's capabilities beyond IT, showcasing its value across the enterprise.
• Collaborate with cross‑functional teams to ensure successful implementations and ongoing support.
• Support key growth and sustaining objectives by providing a vision for platform expansion and continuous improvement.

Job Qualifications

• 7+ years of extensive experience with ServiceNow, including broad knowledge of multiple modules and their implementation.
• Strong technical expertise to provide guidance and direction on platform design and best practices.
• Proven track record of successfully implementing and managing ServiceNow modules, with a focus on enterprise transformation.
• Ability to balance strategic vision with practical execution, ensuring measurable outcomes.
• Exceptional communication and collaboration skills to engage with technical and business stakeholders.
• Ability to mentor technical consulting team members on development and configuration activities.
• Low‑code evangelist with 10+ years of client‑facing experience supporting business transformation through technology.

Benefits

• Be part of a fast growing organization with offices in over 30 countries.
• Work with some of the most marquee customers and lead efforts to help drive transformation within and beyond IT.
• Work in a supportive, innovative center of excellence with opportunities to make a meaningful impact.

Contact

Contact Person: Ms. Dang Thi Trinh Tien

Salary

Negotiable

Career Level

Senior

Experience

7 Years

Qualification

Bachelor Degree