Service Delivery Supervisor - Remote + On-site

C.H. Robinson; Monterrey; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company in Monterrey seeks a Supervisor Service Delivery to lead a high-performing team focused on operational excellence and customer satisfaction. The ideal candidate will have at least 3 years of logistics experience and a Bachelor's degree. This role encourages collaboration in a hybrid work environment, ensuring timely service delivery and effective resolution of customer issues. Join us to grow your career in a Fortune 500 company.

Servicios

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Competitive benefits above the labor law

Formación

• Minimum 3 years of experience in Logistics.
• Experience mentoring and coaching small project teams.
• Fluent English communication skills.

Responsabilidades

• Drive consistent execution of service delivery requirements.
• Lead and coach the service delivery team.
• Collaborate with business areas to standardize practices.

Conocimientos

Logistics experience

Mentoring and coaching

Interpersonal communication

Problem-solving

Adaptability

Educación

Bachelor's degree

Herramientas

Microsoft Office Suite

Descripción del empleo

A leading logistics company in Monterrey seeks a Supervisor Service Delivery to lead a high-performing team focused on operational excellence and customer satisfaction. The ideal candidate will have at least 3 years of logistics experience and a Bachelor's degree. This role encourages collaboration in a hybrid work environment, ensuring timely service delivery and effective resolution of customer issues. Join us to grow your career in a Fortune 500 company.