Director of Product Design

PayJoy; Ciudad de México; On-site; MXN 745,156 - 1,490,312; Full time

Benefits offered by this job

Phone finance

Headphones

Home office equipment

Fitness benefits

$2,000 USD annual Co-working Travel perk

$2,000 USD annual Professional Development perk

Job summary

An innovative firm is seeking a Senior UX/UI Designer to lead the design of user-centered experiences for digital products. This role involves mentoring junior designers, conducting user research, and collaborating with cross-functional teams to create intuitive designs that enhance customer engagement. The company values diversity and encourages applications from all backgrounds. With a focus on financial services, this position offers a unique opportunity to contribute to impactful projects while enjoying a range of benefits, including professional development and travel perks. Join a mission-driven team dedicated to making a difference in emerging markets.

Qualifications

• 5+ years of UI/UX design experience, preferably in fintech or e-commerce.
• Strong portfolio demonstrating user-centered design across multiple markets.
• Experience leading and executing design work.

Responsibilities

• Lead design of user-centered experiences for digital products.
• Conduct user research and usability testing to inform design decisions.
• Manage and mentor a junior designer, fostering a strong design culture.

Skills

UI/UX Design

User Research

Prototyping

Data Analysis

Mentoring

Communication

Responsive Design

Education

Bachelor's degree in Design

Tools

Figma

Sketch

Job description

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About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI enable us to offer the lowest costs and qualify the most customers in the industry. As of 2024, we have provided billions of dollars in credit to 12 million customers, doubling in the last two years while remaining profitable and sustainable.

The Role

The Senior UX/UI Designer is responsible for establishing processes, mentoring other designers, and ensuring our products deliver world-class experiences across multiple international markets.

Responsibilities

1. Lead the design of user-centered experiences for PayJoy’s digital products, providing simple and intuitive experiences that delight our customers.
2. Support scaling the UX/UI function by providing structure and strategy as the company grows.
3. Manage and mentor a junior designer, fostering a strong design culture.
4. Conduct user research, usability testing, and data analysis to inform design decisions.
5. Create wireframes, prototypes, and high-fidelity designs aligned with business goals and customer needs.
6. Collaborate with product managers and engineers to bring designs to life, balancing user needs with technical constraints.
7. Develop and maintain a scalable design system for consistency across products and markets.
8. Advocate for UX/UI best practices, leveraging data and user insights to improve conversion, engagement, and usability.
9. Iterate on designs based on stakeholder, user, and analytics feedback.

Requirements

1. Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
2. 5+ years of UI/UX design experience, preferably in fintech, e-commerce, or high-growth tech companies.
3. A strong portfolio demonstrating user-centered design across multiple markets or diverse user bases.
4. Experience leading and executing design work, balancing strategic oversight with hands-on tasks.
5. Proficiency in industry-standard design tools (e.g., Figma, Sketch).
6. Experience with usability testing and data-driven design decisions.
7. Strong understanding of responsive and mobile-first design principles.
8. Ability to work in a fast-paced, cross-functional environment.
9. Excellent communication skills to articulate design rationale.
10. Experience managing or mentoring designers is a plus.
11. English proficiency.

Benefits

• Local benefits vary by country of hiring.
• Perks include phone finance, headphones, home office equipment, and fitness benefits.
• $2,000 USD annual Co-working Travel perk.
• $2,000 USD annual Professional Development perk.

PayJoy is proud to be an Equal Employment Opportunity employer and encourages applications from all backgrounds. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability, or other protected characteristics.

Principles

Finance for the next billion, Ownership, Break Through Walls, Live Communication, Transparency & Directness, Focus on Scale, Work-Life Balance, Embrace Diversity, Speed, Active Listening.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, and IT

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