Senior Transaction Processing Lead

Conduent De Mexico S.A. De C.V.; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A multinational service provider in Veracruz, Mexico is seeking a manager to lead teams and resolve operational challenges. Responsibilities include managing performance appraisals, coordinating resource planning, and ensuring compliance with policies. The ideal candidate will have broad technical expertise and the ability to make informed decisions. This role offers an opportunity to thrive in a dynamic environment focused on improving service delivery and client satisfaction.

Formación

• Broad technical expertise and company knowledge are required.
• Ability to manage performance appraisals and training for multiple employees.
• Strong decision-making skills and ability to coordinate work activities.

Responsabilidades

• Manages teams and provides direction to resolve operational problems.
• Coordinates resource planning with support functions.
• Ensures compliance with policies and manages client SLAs.

Descripción del empleo

A multinational service provider in Veracruz, Mexico is seeking a manager to lead teams and resolve operational challenges. Responsibilities include managing performance appraisals, coordinating resource planning, and ensuring compliance with policies. The ideal candidate will have broad technical expertise and the ability to make informed decisions. This role offers an opportunity to thrive in a dynamic environment focused on improving service delivery and client satisfaction.