Senior SRE: Cloud Reliability & Automation Engineer

HSBC; México; Presencial; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

HSBC Global Service Center in Mexico City is seeking an experienced Site Reliability Engineer to enhance the stability, scalability, and automation of our cloud-based production environments.

You will deploy and manage containerized apps with Docker and Kubernetes, contribute to CI/CD pipelines, implement monitoring and incident response, and collaborate with engineering, QA, and operations to drive improvements.

Formación

• 3–5 years hands-on experience in SRE, DevOps, or Production Support roles.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
• Working knowledge of containerization technologies (Docker, Kubernetes, Istio, Helm) and cloud platforms (AWS, Azure, or GCP).
• Experience with monitoring and logging tools (Prometheus, Grafana, ELK, Zipkin, Jaeger, Datadog).
• Familiar with CI/CD tools such as Jenkins, GitLab CI, or similar.
• Familiar with kubernetes gitops practice and tools (ArgoCD, FluxCD, Tekton).
• Scripting/programming proficiency in Python, Bash, Go, or similar languages.
• Strong troubleshooting skills and willingness to tackle complex problems.

Responsabilidades

• Maintain and support production systems with high availability and scalability.
• Implement SRE best practices including monitoring, alerting, SLOs/SLIs, and incident response.
• Deploy, configure, and manage containerized applications using Docker and Kubernetes.
• Contribute to CI/CD pipeline development and configuration.
• Automate repetitive tasks using Python, Bash, or Go.
• Collaborate with development, QA, and operations to drive improvements across the stack.
• Participate in on-call support rotation and resolve incidents promptly.
• Document procedures, configurations, and post-incident reviews.

Conocimientos

SRE experience

DevOps practices

Troubleshooting

Scripting (Python, Bash, Go)

Educación

Bachelor’s degree in CS/Engineering

Herramientas

Docker

Kubernetes

Istio

Helm

Terraform

Ansible

Prometheus

Grafana

ELK

Zipkin

Jaeger

Datadog

Jenkins

GitLab CI

ArgoCD

FluxCD

Tekton

Descripción del empleo

HSBC Global Service Center in Mexico City is seeking an experienced Site Reliability Engineer to enhance the stability, scalability, and automation of our cloud-based production environments.

You will deploy and manage containerized apps with Docker and Kubernetes, contribute to CI/CD pipelines, implement monitoring and incident response, and collaborate with engineering, QA, and operations to drive improvements.