Senior Specialist, GBS Change & Transition

Aptar Italia S.P.A.; Santiago de Querétaro; Presencial; MXN 420.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Diversity & inclusion focus

Strong career development (corporate)

Competitive base salary

Bonus plan & community involvement

Descripción de la vacante

Aptar Querétaro is seeking a Senior Specialist, GBS Change & Transition to drive process transitions and change management across North America and Latin America. Based in Querétaro, you will collaborate with a Project Manager and cross-functional teams to ensure successful migrations and standardized GBS processes aligned with Aptar’s transformation priorities.

This role operates with a high degree of autonomy and reports to the GBS PMO / Transformation Lead (Europe-based).

Formación

• 5–8 years of experience in GBS, Shared Services, or transformation environments.
• Proven experience in process transitions, project coordination, and/or change management.
• Experience working across LATAM and North America.
• Bachelor’s degree in Business, Finance, HR, or related field.
• Experience in multinational or remote team environments preferred.

Responsabilidades

• Execute and coordinate transition activities in alignment with Project Manager-led plans.
• Own and deliver defined transition workstreams (knowledge transfer, documentation, readiness, hypercare).
• Support transition planning, timelines, and deliverables with the Project Manager.
• Drive change management activities including stakeholder engagement, communications, and training coordination.
• Act as a key interface between business stakeholders, GBS teams, and the Project Manager.
• Identify, manage, and escalate risks and issues impacting assigned workstreams.
• Provide structured and timely updates to the Project Manager and leadership.
• Ensure adherence to GBS methodologies, governance, and documentation standards.
• Identify and implement continuous improvement opportunities.

Conocimientos

GBS knowledge

Independent worker

Stakeholder management

Execution & coordination

Detail-oriented

Solution-driven mindset

Educación

Bachelor's degree in Business/Finance/HR

Descripción del empleo

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Senior Specialist, GBS Change & Transition

WHO WE ARE

At Aptar, we use ideas, design, engineering, and science to create innovative packaging technologies that build brand value for our customers and, in turn, make a meaningful difference in the lives, appearance, health, and homes of people around the world. Every day, Aptar creates "aha moments" for its customers, consumers, and patients by continuously bringing innovations to market that transform non-dispensing packaging into revolutionary product dispensing systems, including those that give people more effective ways to apply their favorite fragrance, children the opportunity to dispense ketchup without making a mess, and patients access to technologies that help them more easily adhere to their treatments. We have facilities in North America, Europe, Asia, and South America and more than 13,000 employees in 18 different countries.

YOU SHOULD WORK WITH US BECAUSE:

• We attract and develop high-performing individuals.
• We foster a diverse and inclusive work environment.
• We empower people to take risks in an open and trusting environment.
• We invest in employee development through local, regional, and global career opportunities.
• We contribute to the communities where we live and work.

We have an exciting position open at Aptar Querétaro Senior Specialist, GBS Change & Transition, reporting to the GBS PMO / Transformation Lead (Europe-based). This position is based in Queretaro, México.

The Querétaro Senior Specialist, GBS Change & Transition is responsible for executing process transitions and change management activities across North America and Latin America, working in close partnership with a Project Manager and cross-functional teams. This role operates with a high degree of autonomy within assigned workstreams and ensures successful service migrations, business continuity, and adoption of standardized GBS processes aligned with Aptar’s transformation priorities.

This role is based in Aptar Mexico-Queretaro, one of Aptar’s GBS (Global Business Services) centers to leverage synergies in working with other departments housed in the same center.

THIS IS HOW HIS JOURNEY BEGINS.

• Execute and coordinate transition activities in alignment with Project Manager-led plans
• Own and deliver defined transition workstreams (knowledge transfer, documentation, readiness, hypercare)
• Support transition planning, timelines, and deliverables with the Project Manager
• Drive change management activities including stakeholder engagement, communications, and training coordination
• Act as a key interface between business stakeholders, GBS teams, and the Project Manager
• Identify, manage, and escalate risks and issues impacting assigned workstreams
• Provide structured and timely updates to the Project Manager and leadership
• Ensure adherence to GBS methodologies, governance, and documentation standards
• Identify and implement continuous improvement opportunities

WHAT YOU SHOULD BRING ON THE TRIP

• 5–8 years of experience in GBS, Shared Services, or transformation environments
• Proven experience in process transitions, project coordination, and/or change management
• Experience working across LATAM and North America
• Bachelor’s degree in Business, Finance, HR, or related field
• Experience in multinational or remote team environments preferred

Skills/Abilities

• Strong understanding of GBS / Shared Services operating models
• Ability to work independently while aligning with a Project Manager
• Strong stakeholder management and communication skills
• Solid execution and coordination capabilities
• Structured, detail-oriented, and solution-driven mindset

Leadership Behaviors

• Accountability: Owns deliverables and outcomes
• Collaboration: Works effectively with Project Managers and teams
• Customer Focus: Prioritizes business continuity and stakeholder needs
• Agility: Adapts to changing priorities
• Continuous Improvement: Drives enhancements within scope
• Integrity: Acts with transparency and professionalism

Languages

• English – Professional working proficiency (fluent is preferred)
• Spanish – Native

Portuguese – Preferred

Success Measures

• Timely and high-quality delivery
• Service stability post-transition
• Adoption of new processes
• Compliance with governance standards

Role Context

• Works as part of a project team led by a Project Manager
• Regional scope across LATAM and North America
• Exposure to global initiatives
• High autonomy within defined responsibilities

WHAT WE OFFER:

• An exciting, diverse, and values-driven work environment
• Award-winning corporate university offering training and personal development opportunities
• Competitive base salary and performance-based bonus plan
• Opportunities to contribute to the communities where we live and work

Be You. Be Aptar

Aptar is an Equal Opportunity Employer. We believe that a diverse workforce is key to our success. We welcome all members of society, regardless of age, gender, disability, sexual orientation, race, religion, or beliefs.