Senior Sales Representative - León, Guanajuato

sandoz; León; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Sandoz is seeking a Sales Representative to drive customer interactions and sales across Mexico. You will identify high-potential customers (HCPs) and develop relationships that deliver value to patients while ensuring ethical, compliant conduct.

You will engage in value-based conversations, tailor engagement journeys for key physicians, and collaborate with cross-functional teams to maximize territory performance and insights.

Formación

• Experience with university or major hospital (preferred).

Responsabilidades

• Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
• Drive sales performance through the orchestration of positive customer experiences.
• Engage and build relationships with healthcare professionals and stakeholders.
• Engage in value-based conversations to understand challenges, drivers, pain points and opportunities.
• Personalize customer engagement journeys for target HCPs across channels and content.

Conocimientos

Account Management

Commercial Excellence

Communication Skills

Compliance

Conflict Management

Cross-Functional Coordination

Customer Insights

Ethics

Healthcare Sector

Influencing Skills

Negotiation Skills

Selling Skills

Technical Skills

Descripción del empleo

Job Description Summary

-The Sales Representative is a leading driver of our customer interactions and sales. performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Job Description

Major accountabilities

• Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions
• Drive sales performance through the skillful orchestration of positive customer experiences
• Engage and Build Relationships.
• Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities
• Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
• Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz
• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
• Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)
• Develop Deep Customer Insights and Understanding
• Gather insights on the customer's business to uncover what is important to them
• Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations
• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
• Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
• Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.

Key performance indicators

To be populated at local level, based on the guidance that will follow from I Field Engagement Performance Management Council outcomes.

Minimum Requirements

Work Experience

• Experience with university or major hospital (preferred).

Ethics and Integrity

Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.

When facing ethical dilemmas, do the right thing and speak up when things don't seem right.

Live by Sandoz Code of Ethics and Values and Behaviors.

Skills

• Account Management
• Commercial Excellence
• Communication Skills
• Compliance
• Conflict Management
• Cross-Functional Coordination
  • Customer Insights
  • Ethics
  • Healthcare Sector
  • Influencing Skills
  • Negotiation Skills
  • Selling Skills
  • Technical Skills

  Languages

  English.

  Skills Desired

  • Account Management
  • Commercial Excellence
  • Communication Skills
  • Compliance
  • Conflict Management
  • Cross-Functional Coordination
  • Customer Insights
  • Ethics
  • Healthcare Sector
  • Influencing Skills
  • Negotiation Skills
  • Selling Skills
  • Technical Skills