Senior Quality & Reliability Engineer
TE Connectivity Corporation
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Job summary
TE Connectivity Corporation in Tecate, Mexico, is seeking a Senior Quality & Reliability Engineer to ensure product quality, reliability, and customer satisfaction in the Final Assembly area. You will lead root cause investigations, CAPA, and process improvements, interfacing with manufacturing, engineering, suppliers, and customers to meet quality requirements.
The role demands strong problem-solving, leadership, and communication skills, with experience in regulated manufacturing and quality
Qualifications
- Bachelor's Degree in Engineering or a related technical discipline.
- Minimum 5-7 years of experience in Quality Engineering, Reliability Engineering, Manufacturing Engineering, Process Engineering, or related roles.
- Experience in regulated and quality-driven manufacturing industries.
- Experience in Automotive, Medical Device, or Aerospace industries; multi-industry experience is desirable.
- Advanced English communication and documentation skills.
- Willingness to travel >10% and U.S. visa desirable.
Responsibilities
- Lead root cause investigations for manufacturing defects and reliability concerns.
- Develop and verify CAPA to prevent recurrence.
- Support containment activities and timely quality issue resolution.
- Interface with customers and suppliers; communicate quality reports.
- Support qualification, validation, and PPAP submissions for new products.
- Identify and lead continuous improvement initiatives in quality and process efficiency.
- Ensure compliance with quality systems and documentation control.
- Participate in audits and cross-functional reviews.
Skills
Education
Tools
Job description
Job Title: Senior Quality & Reliability Engineer
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
The Senior Quality & Reliability Engineer is responsible for ensuring product quality, reliability, and customer satisfaction within the Final Assembly area. This position drives root cause investigations, corrective and preventive actions, process improvement initiatives, new product validations, and customer quality activities. The role serves as a key liaison between manufacturing, engineering, suppliers, and customers to ensure compliance with quality requirements, industry standards, and business objectives.
The successful candidate will combine strong technical problem-solving skills with effective communication abilities, demonstrating leadership in resolving quality issues, improving processes, and supporting a culture of operational excellence, safety, and continuous improvement.
- Lead root cause investigations for manufacturing defects, customer complaints, process deviations, and reliability concerns.
- Utilize structured problem-solving methodologies including 8D, 5 Why Analysis, Fishbone (Ishikawa), and other quality tools.
- Develop, implement, and verify corrective and preventive actions (CAPA) to eliminate recurring issues.
- Support containment activities and drive timely resolution of quality concerns.
- Analyze quality data and trends to identify opportunities for improvement.
- Serve as a quality representative for customer-related issues within the Final Assembly area.
- Participate in customer calls, meetings, reviews, and quality investigations.
- Interface with suppliers and cross-functional teams to resolve quality problems and minimize business impact.
- Prepare and communicate quality reports, presentations, and corrective action responses.
- Support qualification, validation, and approval activities for new products and processes.
- Participate in product launch activities and manufacturing readiness assessments.
- Coordinate and support PPAP (Production Part Approval Process) submissions as required.
- Ensure product and process changes meet customer and regulatory requirements.
- Identify and lead continuous improvement initiatives focused on quality, productivity, cost reduction, and process efficiency.
- Collaborate with Manufacturing and Engineering teams to improve process capability and reduce defects.
- Utilize data-driven methodologies to improve process performance.
- Support Lean Manufacturing and Operational Excellence initiatives.
- Maintain quality documentation, investigation records, action plans, and supporting reports.
- Ensure compliance with customer requirements, internal procedures, and applicable quality management systems.
- Participate in audits, assessments, and compliance reviews as required.
- Present quality performance updates during operational reviews and cross-functional meetings.
- Actively participate in plant safety initiatives and promote a strong safety culture.
- Identify risks and support implementation of preventive actions.
- Collaborate with Engineering, Operations, Supply Chain, Manufacturing, and Quality teams to achieve business objectives.
- Support plant-wide initiatives requiring quality and reliability expertise.
- Bachelor's Degree in Engineering or a related technical discipline required.
- Minimum 5-7 years of experience in Quality Engineering, Reliability Engineering, Manufacturing Engineering, Process Engineering, or related technical roles within a manufacturing environment.
- Experience working in regulated and quality-driven manufacturing industries.
Candidates must possess experience in at least one of the following industries:
- Automotive
- Medical Device
- Aerospace
Experience in multiple industries is highly desirable.
Required:
- Root Cause Analysis methodologies
- 8D Problem Solving
- 5 Why Analysis
- Fishbone (Ishikawa) Methodology
- Corrective and Preventive Action (CAPA)
- Manufacturing Process Improvement
- Statistical Analysis and Data Interpretation
- Customer Quality Management
- Quality Systems and Documentation Control
- Cross-Functional Project Coordination
Preferred:
- PPAP (Production Part Approval Process)
- APQP (Advanced Product Quality Planning)
- FMEA
- Control Plans
- Lean Manufacturing
- Six Sigma methodologies
- AS9100, ISO 9001, ISO 13485, IATF 16949, or similar quality systems
The candidate must be comfortable:
- Leading and participating in customer calls.
- Communicating with global teams and sister plants.
- Supporting customer visits and quality reviews.
- Preparing written technical reports and 8D responses.
- Participating in training and business discussions conducted in English.
- Ability to travel greater than 10% of the time.
- Travel may include visits to other manufacturing sites, customer facilities, supplier locations, and training activities.
- U.S. Visa is highly desirable.
The ideal candidate will demonstrate:
- Strong analytical and critical thinking skills.
- Professional maturity and accountability.
- Sense of urgency and ownership.
- Excellent verbal and written communication skills.
- Ability to work effectively under pressure.
- Strong organizational and follow-up skills.
- Effective conflict management and collaboration.
- Customer-focused mindset.
- Adaptability and resilience.
- Results-oriented approach.
Job Locations:
Posting City: TECATE BC
Job Country: Mexico
Travel Required: Less than 10%
Requisition ID: 160819
Workplace Type: Onsite
External Careers Page: Engineering & Technology
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