Senior QA Game Testing Manager | Lead & Deliver Quality

TransPerfect; Ciudad Valles; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

TransPerfect is seeking an experienced QA Manager to lead the QA Testing Production team within the game industry. You will set strategic QA goals, train staff, and ensure successful project execution while supporting Sales with client interactions and new business development.

You will coordinate with PMs, dev teams, and customers to design testing plans, monitor timelines, and uphold quality standards across multiple projects. The role requires strong leadership and communication skills.

Formación

• Excellent written and oral communication skills.
• Proven leadership and ability to manage multiple QA projects.
• Ability to coordinate with project managers, development teams, and customers.
• Experience with bug tracking systems like JIRA, Bugzilla, or ADO.
• Experience with project management and version control tools.

Responsabilidades

• Provide leadership and direction to the QA team, ensuring alignment with customer expectations and industry standards.
• Set goals, define strategies, and establish QA processes to achieve desired outcomes.
• Coordinate with project managers, development teams, and customers to understand project requirements and establish testing plans.
• Monitor progress across multiple projects, ensuring timelines and quality standards are met.
• Oversee QA staff recruitment, training, and development to maintain capable teams.
• Establish strong relationships with customers and act as the primary contact for escalated issues.
• Continuously assess and improve QA department performance and processes.
• Stay updated with QA trends and best practices to drive innovation.
• Collaborate with Sales to gain new business and safeguard existing accounts.
• Monitor costs and work on cost-saving initiatives to maintain gross margin.

Conocimientos

Communication skills

Leadership

Multitasking

Customer focus

Herramientas

JIRA

Bugzilla

ADO

MS Office

Google Docs

Git

Descripción del empleo

TransPerfect is seeking an experienced QA Manager to lead the QA Testing Production team within the game industry. You will set strategic QA goals, train staff, and ensure successful project execution while supporting Sales with client interactions and new business development.

You will coordinate with PMs, dev teams, and customers to design testing plans, monitor timelines, and uphold quality standards across multiple projects. The role requires strong leadership and communication skills.