Senior Principal Functional Consultant

Oracle; Región Centro; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A leading cloud solutions provider in Guadalajara is seeking a Senior Principal Functional Consultant to join their team. This role involves working with customers to identify custom requirements, ensuring high levels of satisfaction while utilizing ERP and CRM knowledge. Candidates should have 3-5 years of consulting experience, strong communication skills, and a passion for customer satisfaction. With a commitment to innovation and inclusivity, the company offers competitive benefits including flexible medical and retirement options.

Servicios

Flexible medical options

Life insurance

Retirement options

Volunteer opportunities

Formación

• 3 to 5 years of consulting experience.
• Experience with defining requirements for complex customizations and integrations.
• Job activities that involve direct interaction or contact with a client or customer.

Responsabilidades

• Participate in the identification and documentation of customer’s NetSuite value.
• Drive a high degree of satisfaction and reference ability.
• Understand customer business processes.
• Proactively propose solutions to customers.
• Work alongside other team members with high functional and technical skills.
• Participate in driving the approach to remediate gaps.

Conocimientos

Strong Communication Skills

Customer satisfaction

ERP or CRM knowledge

Educación

Graduate of Business Administration, Accounting, Engineering

Herramientas

Oracle Fusion

HCM

Salesforce

SAP

NetSuite

Microsoft Dynamics 365

Descripción del empleo

Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

We are looking for Senior Principal Functional Consultants to join our team in Guadalajara, An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

Career Level - IC3

Key responsibilities:

• Participate in the identification and documentation of customer’s NetSuite value.
• Drive a high degree of satisfaction and reference ability.
• Understand customer business processes.
• Understand the company operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
• Proactively propose solutions to customers based on the knowledge of the account and business.
• Work alongside other team members with high functional and technical skills.
• Performs moderately complex problem-solving with assistance and guidance in understanding and applying company policies and processes.
• Participate in driving the approach to remediate gaps, and consensus with the Customer.

Required Qualifications:

• Proven experience with defining requirements for complex customizations and integrations.
• Graduate of Business Administration, Accounting, Engineering
• Strong Communication Skills
• Passion for driving Customer satisfaction.
• Experience in job activities that involve direct interaction or contact with a client or customer.
• 3 to 5 years of consulting experience.
• ERP or CRM knowledge (Oracle Fusion, HCM, Salesforce, SAP, NetSuite, Microsoft Dynamics 365)

Career Level - IC3

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling [phone] in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.