Senior Oracle Advisory Systems Engineer

Oracle; Xico; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading technology company in Veracruz, Xico is seeking an Advisory Systems Engineer to provide post-sales support and solutions. This role involves resolving customer inquiries, facilitating relationships, and leading technical projects. Candidates should have a Bachelor's degree in IT or Computer Science and strong technical skills in various Oracle systems. Responsibilities include managing escalations and performing advanced troubleshooting. The position offers the opportunity for significant autonomy and expert engagement with customers.

Formación

• Bachelor's Degree in Information Technology or a related field.
• Oracle certifications preferred.
• Strong technical knowledge of both on-premise and cloud systems.

Responsabilidades

• Deliver post-sales support and solutions to customers.
• Resolve customer inquiries and technical questions.
• Facilitate customer relationships with support.
• Develop proactive guidance for customer operations.
• Lead customer projects and manage escalations.

Conocimientos

ZDLRA experience

Exadata experience

Oracle Database Administration

Oracle RAC, CRS, Data Guard

DB and SQL performance tuning

Oracle installation, patch, and upgrade

Oracle Enterprise Manager

Oracle Enterprise Linux administration

Documentation skills

Educación

Bachelor's Degree in Information Technology or Computer Science

Oracle certifications

Descripción del empleo

A leading technology company in Veracruz, Xico is seeking an Advisory Systems Engineer to provide post-sales support and solutions. This role involves resolving customer inquiries, facilitating relationships, and leading technical projects. Candidates should have a Bachelor's degree in IT or Computer Science and strong technical skills in various Oracle systems. Responsibilities include managing escalations and performing advanced troubleshooting. The position offers the opportunity for significant autonomy and expert engagement with customers.