Senior Launch & Implementation Manager

Openings at Glia; México; A distancia; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading technology solutions provider is hiring an Implementation Manager to act as a trusted advisor for clients as they onboard the product. You will oversee multiple projects and guide clients through technical and operational aspects to ensure efficient product adoption. Ideal candidates will have over 4 years of experience in managing SaaS implementations, strong project management abilities, and excellent communication skills. Join a supportive culture where innovation thrives.

Formación

• 4+ years of experience managing implementations for SaaS or Enterprise clients.
• Strong project management skills and a background in technical consultancy.
• Excellent interpersonal skills across multiple audiences.

Responsabilidades

• Oversee a portfolio of projects for clients across the complete lifecycle from Sales hand-off to launch.
• Manage client expectations while driving product adoption.
• Confidently train client teams on configuration and conduct simulated training.

Conocimientos

Attention to detail

Project management

Communication skills

Technical consultancy

Problem solving

Educación

4+ years of experience in SaaS implementations

Technical certification

Herramientas

APIs

HTML

Website CMS configuration (e.g., Drupal)

Descripción del empleo

A leading technology solutions provider is hiring an Implementation Manager to act as a trusted advisor for clients as they onboard the product. You will oversee multiple projects and guide clients through technical and operational aspects to ensure efficient product adoption. Ideal candidates will have over 4 years of experience in managing SaaS implementations, strong project management abilities, and excellent communication skills. Join a supportive culture where innovation thrives.