Senior IT PMO & Agile Transformation Lead

Deutsche Post; Estado de México; On-site; MXN 1,800,000 - 2,600,000; Full time

Job summary

DHL in Mexico seeks a Senior Manager, IT PMO & Agile Transformation to lead the enterprise PMO, define governance, and drive the adoption of agile methods across the IT organization. You will shape delivery standards, tooling strategy, and portfolio reporting to improve predictability and value realization.

The role demands extensive experience in PMO leadership, Agile frameworks (SAFe, Scrum, Kanban), and change management, with a track record of influencing senior stakeholders and delivering

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or related field.
• 10+ years of experience in PMO, Portfolio Management, or Technology Transformation environments.
• Experience managing PMO functions within complex IT organizations.
• Proven experience designing, implementing, and scaling enterprise PMO frameworks.
• Strong expertise in Agile methodologies including SAFe, Scrum, Kanban, and Agile Portfolio Management.
• Experience establishing governance models, delivery standards, and portfolio management practices.
• Strong understanding of organizational change management and cultural transformation initiatives.
• Demonstrated success influencing executive stakeholders and cross-functional teams.
• Advanced analytical and strategic thinking capabilities.
• Experience operating in highly dynamic, multi-project, enterprise environments.

Responsibilities

• Define, implement, and continuously improve the IT PMO strategy, governance model, policies, and delivery standards.
• Establish enterprise-wide project, program, and portfolio management frameworks.
• Create and govern standardized methodologies for waterfall, agile, and hybrid delivery models.
• Develop executive-level portfolio reporting, dashboards, and governance forums.
• Drive consistency in planning, prioritization, resource management, risk management, and benefits realization processes.
• Ensure project and program delivery practices align with strategic business objectives and IT priorities.
• Lead the adoption and scaling of Agile methodologies across the IT organization.
• Establish frameworks based on SAFe, Scrum, Kanban, and hybrid delivery approaches where appropriate.
• Develop Agile governance mechanisms that balance flexibility with accountability.
• Coach leaders, delivery teams, and stakeholders on agile practices and organizational agility.
• Drive cultural transformation initiatives that enhance collaboration, customer centricity, and delivery effectiveness.
• Ensure teams are effectively applying agile principles rather than treating methodologies as administrative controls.
• Define and monitor PMO KPIs and performance indicators across the IT portfolio.
• Establish metrics related to delivery predictability, value realization, velocity, resource utilization, quality, and stakeholder satisfaction.
• Drive data-driven decision making through meaningful portfolio analytics.
• Identify execution risks, delivery bottlenecks, and improvement opportunities across programs and initiatives.
• Present portfolio health and strategic recommendations to senior leadership and executive stakeholders.
• Own the PMO tooling strategy and ecosystem across the IT organization.
• Drive adoption and optimization of platforms such as Jira, Confluence, Azure DevOps, ServiceNow, AI-enabled productivity tools, and project portfolio management solutions.
• Ensure tools are leveraged to improve transparency, efficiency, collaboration, and delivery outcomes.
• Evaluate emerging technologies, automation opportunities, and AI capabilities to enhance PMO effectiveness.
• Lead continuous improvement initiatives focused on simplifying and streamlining project delivery processes.
• Influence senior stakeholders across IT and business functions without direct authority.
• Partner with IT leaders to improve organizational effectiveness, prioritization, and execution capabilities.
• Build strong relationships with executive leadership, business functions, and external partners.
• Lead organizational change management initiatives related to new processes, methodologies, tools, and delivery models.
• Mentor PMO professionals, Scrum Masters, Delivery Managers, and Project Managers across the organization.

Skills

PMO leadership

Agile transformation

Portfolio governance

Strategic execution

Organizational change management

Executive stakeholder management

IT operating model design

Data-driven decision making

Process excellence

Leadership & team development

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or related field

Tools

Jira

Confluence

Azure DevOps

ServiceNow

AI-enabled productivity tools

Job description

DHL in Mexico seeks a Senior Manager, IT PMO & Agile Transformation to lead the enterprise PMO, define governance, and drive the adoption of agile methods across the IT organization. You will shape delivery standards, tooling strategy, and portfolio reporting to improve predictability and value realization.

The role demands extensive experience in PMO leadership, Agile frameworks (SAFe, Scrum, Kanban), and change management, with a track record of influencing senior stakeholders and delivering