Senior Implementation & Adoption Consultant (Fleet Ops)

Motive; México; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A technology firm specializing in operations management is seeking an Implementation Consultant in Mexico. This role involves defining and managing client onboarding processes, ensuring successful adoption of products, and providing training. Ideal candidates will have over four years of experience in a customer-facing role, particularly in trucking or logistics, along with strong project management abilities. The position requires in-office presence in Mexico City, with relocation options available for applicants from other areas.

Formación

• 4+ years experience in a customer-facing role, preferably in trucking, logistics, or fleet management.
• Strong business background with project and account management experience.
• Excellent interpersonal and presentation skills.

Responsabilidades

• Define and maintain the onboarding program for clients.
• Own the implementation process and project planning for assigned accounts.
• Serve as the primary contact during onboarding for hardware and software.

Conocimientos

Customer-facing role experience

Project management skills

Analytical skills

Interpersonal communication

Problem-solving skills

Educación

BA/BS degree or equivalent work experience

Descripción del empleo

A technology firm specializing in operations management is seeking an Implementation Consultant in Mexico. This role involves defining and managing client onboarding processes, ensuring successful adoption of products, and providing training. Ideal candidates will have over four years of experience in a customer-facing role, particularly in trucking or logistics, along with strong project management abilities. The position requires in-office presence in Mexico City, with relocation options available for applicants from other areas.