Senior Customer Marketing Manager - Advocacy & Growth

Samsara; A distancia; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A technology company is seeking a Senior Customer Marketing Manager in Mexico to lead customer advocacy initiatives. This role involves deepening relationships with advocates, driving go-to-market strategies, and creating impactful customer stories across various channels. The ideal candidate will have over 6 years of experience in marketing and customer advocacy, excellent storytelling skills, and the ability to manage complex programs. This position supports remote work and requires some domestic travel to foster customer engagements.

Servicios

Competitive total compensation

Health benefits

Flexible working conditions

Formación

• 6+ years of experience in customer advocacy or marketing.
• Fluent in English.
• Proven ability to drive customer engagement.
• Exceptional storytelling and communication skills.
• Results-driven with strong analytical skills.

Responsabilidades

• Drive customer advocacy aligned with go-to-market strategies.
• Engage and build relationships with top customer advocates.
• Create and scale impactful customer stories.
• Manage customer advocacy programs and measure their impact.
• Support major customer events with storytelling.

Conocimientos

Customer advocacy

Storytelling

Stakeholder management

Analytical skills

Organizational skills

Educación

Bachelor’s degree or equivalent work experience

Herramientas

Google Analytics

Tableau

Descripción del empleo

A technology company is seeking a Senior Customer Marketing Manager in Mexico to lead customer advocacy initiatives. This role involves deepening relationships with advocates, driving go-to-market strategies, and creating impactful customer stories across various channels. The ideal candidate will have over 6 years of experience in marketing and customer advocacy, excellent storytelling skills, and the ability to manage complex programs. This position supports remote work and requires some domestic travel to foster customer engagements.