Senior Business Systems Analyst

Brown-Forman; Guadalajara; On-site; MXN 600,000 - 900,000; Full time

Job summary

Brown-Forman is seeking a Senior Analyst for its Commercial IT team. You will leverage Salesforce, Tableau, and SAP to modernize how we engage customers and accelerate growth across the Americas, with a focus on local impact in Mexico.

You’ll work with business users to design scalable solutions, drive platform adoption, and accelerate change across regions while collaborating with global teams to deliver value quickly and responsibly.

Qualifications

• Bachelor’s degree in CS or related field is required.
• 5–7 years of applicable business experience.
• Strong mastery of Salesforce, Tableau, and SAP BW.
• Excellent communication and ability to drive change across teams.

Responsibilities

• Collaborate with business users to deliver scalable solutions.
• Scale global solutions and support market needs in the Americas.
• Drive adoption of Salesforce, Tableau, and SAP across the region.
• Provide expertise in implementing and supporting collaborative technologies.
• Train users and partner with global teams to share best practices.

Skills

Interpersonal skills

Presentation skills

Adaptability

Change management

Education

Bachelor’s degree in Computer Science or related field

Tools

Salesforce

Tableau

Google Apps

SAP BW

SQL

Excel

Job description

At Brown-Forman, we’re not just crafting world-class beverages—we’re building a future where technology empowers every sip of progress.
As a Senior Analyst in our Commercial IT team, you’ll be at the heart of innovation, leveraging platforms like Salesforce, Tableau, and SAP to transform how we connect with customers, streamline operations, and drive growth across the Americas.
This role is for the curious problem-solver who thrives at the intersection of technology and collaboration. If you’re passionate about turning complex challenges into intuitive solutions, leading change, and scaling global tech while staying rooted in local impact—we want you here.
Bring your technical expertise, your vision for what’s next, and your drive to empower teams. Together, we’ll raise the bar for what’s possible.

Meaningful Work From Day One

Work with B-F business users to provide solutions that make users more effective and efficient. These solutions should be created from one of the B-F corporate platforms such as: Salesforce.com, Tableau, Google Apps, and SAP

Will also act as a change agent for the Americas Region as these new technologies are deployed.

Provide expertise in implementing and supporting collaborative technologies at Brown-Forman globally, enhancing the efficiency and effectiveness of employees across various departments including Finance, Sales, Marketing, HR and Supply Chain.

What You Can Expect

• Scale global solutions and support market-specific needs within the Commercial Area
• Directly support regional technology needs within the Americas Region
• Drive adoption of these platforms and solutions within the Region
• Support legacy systems and facilitate the transition to new corporate systems.
• Develop intuitive and relevant solutions that are quick to build and easy to deploy.
• Maintain up-to-date knowledge of emerging software and hardware technologies.
• Create and nurture relationships with business users to introduce new ideas and technologies seamlessly.
• Partner with global teams to share and implement best practices across all regions
• Execute technology implementation initiatives within agreed timelines, budgets, and resources.
• Train and support B-F users across the region, effectively communicating new ideas and technologies.

What You Bring to the Table

• Bachelor’s degree in Computer Science or a related field.
• 5-7 years of applicable business experience.
• Strong skills in Microsoft Office (Excel, PowerPoint, Word) and Google Apps (Sites, Docs, Search, scripting).
• Excellent interpersonal skills with the ability to present complex concepts clearly.
• Quick learner with demonstrated ability to adapt to new technologies.
• Strong desire to implement new technologies or procedures to streamline business processes.
• Comfort working with all levels of company personnel.
• Self-confidence to manage change effectively.
• Understanding of Salesforce.com platform and technologies
• Data visualization using Tableau or similar tools
• Data modeling experience
• User interface/design experience
• Understanding of SAP BW

What Makes You Unique

• Development experience with Salesforce.com
• BoomI, Alteryx or similar experience
• Tableau & Figma design and development
• Proficient in writing and optimizing SQL
• Familiarity with integrating Gen-AI into enterprise platforms
• Proficiency in prompt engineering to optimize outputs from large language models (LLMs) for commercial use cases
• Schema and architecture documentation using tools such as LucidCharts

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

Requisition Type

Employee

Management Level

Professional

Global Job Level

P6

Number of Openings Available

1